Thursday 22 May 2025 | 15:00-16:00

Format: Workshop

Stream: Safety

Content filters: Recommended for those new to quality improvement

Why do diagnostic errors occur, and how do we address them?  Whether you’re shaping health policy or practice, managing clinical risk, leading a healthcare organization, delivering clinical care, or advocating as a patient or caregiver, you’re in a unique position to reduce the burden of diagnostic error. This interactive session explores the complexities of the diagnostic process and the challenges of enhancing diagnostic safety, offering actionable strategies and guidance to minimize diagnostic errors. We will highlight contributing factors to diagnostic error and share practical, evidence-informed strategies to make diagnoses safer and more reliable across all settings of care.

Learning Objectives:

By the end of this session, you will be able to:

1. Describe key factors that contribute to diagnostic errors, including cognitive, system, and contextual factors.


2. Identify actionable strategies to enhance diagnostic safety that incorporate approaches at multiple levels, including safety monitoring, clinical practice, policy, safety and risk management, and patient engagement.


3.  Reflect on your own role and context to identify opportunities to improve diagnosis.

Hardeep Singh Baylor College of Medicine; USA

Laura Zwaan Erasmus MC; Netherlands