Table 3

Categories of comments and their regional distribution

Category of commentsPercentage east NPercentage south NPercentage west NPercentage mid-/north NTotal percentage
(A) Comments calling for a continual improvement system3551517456
(B) Comments reflecting elements of a continual improvement system4828311529
(C) Comments related to Individual responsibility only50703
(B+C) Comments related to both individuals and the system810736
(D) Other comments410486