| Priority | Measure (one or two examples for each priority) | Baseline performance | Goal (how good, by when) |
|---|---|---|---|
| Safety | Number of ADEs/1000 | 3.8 | 1.0 by 6/30/06 |
| Access | % of Divisions with time to 3rd next available appointment <7 days | 30% | 60% by 6/30/06 |
| Flow | % first cases start on time | 75% | 90% by 6/30/06 |
| Reduce hassles | % families in ED giving 10 rating | 43% | 53% by 6/30/06 |
| Team wellbeing | % of OR to ICU handoffs scored above 180 on scale of 200 | 79% | 90% by 6/30/06 |
| Clinical excellence | % eligible patients receiving evidence based care for focus conditions | 90% | 95% by 6/30/06 |