RT Journal Article SR Electronic T1 Do not assume that no news is good news: test result management and communication in primary care JF BMJ Quality & Safety JO BMJ Qual Saf FD BMJ Publishing Group Ltd SP 664 OP 666 DO 10.1136/bmjqs-2015-004645 VO 24 IS 11 A1 Kwan, Janice L A1 Cram, Peter YR 2015 UL http://qualitysafety.bmj.com/content/24/11/664.abstract AB