RT Journal Article SR Electronic T1 A lesson for our times JF Quality and Safety in Health Care JO Qual Saf Health Care FD BMJ Publishing Group Ltd SP 299 OP 299 DO 10.1136/qhc.11.3.299 VO 11 IS 3 A1 Sender, J W A1 Crichton-Harris, A YR 2002 UL http://qualitysafety.bmj.com/content/11/3/299.abstract AB