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Volume 13, Issue 1
Improving quality and safety of telephone based delivery of care: teaching telephone consultation skills
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Improving quality and safety of telephone based delivery of care: teaching telephone consultation skills
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Jan 2004
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Feb 2004
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Mar 2004
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Aug 2004
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120
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4
Oct 2004
26
66
4
Nov 2004
13
34
1
Dec 2004
9
32
2
Jan 2005
27
80
11
Feb 2005
21
80
29
Mar 2005
21
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21
Apr 2005
9
28
15
May 2005
22
26
12
Jun 2005
9
22
18
Jul 2005
17
21
13
Aug 2005
43
32
20
Sep 2005
15
33
11
Oct 2005
24
42
14
Nov 2005
16
33
17
Dec 2005
9
28
11
Jan 2006
9
26
6
Feb 2006
10
24
18
Mar 2006
1
33
15
Apr 2006
3
23
10
May 2006
5
15
6
Jun 2006
5
27
11
Jul 2006
4
8
4
Aug 2006
3
16
3
Sep 2006
9
31
9
Oct 2006
8
32
6
Nov 2006
6
37
12
Dec 2006
3
27
4
Jan 2007
9
53
15
Feb 2007
10
29
9
Mar 2007
4
50
8
Apr 2007
7
7
3
May 2007
9
11
3
Jun 2007
9
6
4
Jul 2007
9
11
10
Aug 2007
12
5
3
Sep 2007
19
9
6
Oct 2007
16
10
5
Nov 2007
11
13
10
Dec 2007
9
4
6
Jan 2008
14
9
6
Feb 2008
19
10
4
Mar 2008
11
11
3
Apr 2008
19
15
7
May 2008
6
9
3
Jun 2008
23
7
5
Jul 2008
9
11
8
Aug 2008
21
7
1
Sep 2008
11
16
10
Oct 2008
11
15
12
Nov 2008
5
9
2
Dec 2008
5
4
2
Jan 2009
7
7
2
Feb 2009
12
10
8
Mar 2009
20
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2
Apr 2009
14
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3
May 2009
8
9
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Jun 2009
21
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Jul 2009
13
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1
Aug 2009
13
9
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Sep 2009
22
11
11
Oct 2009
11
5
1
Nov 2009
5
2
0
Dec 2009
1
2
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Jan 2010
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6
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28
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21
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11
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28
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14
1
6
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14
1
4
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26
8
6
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21
5
5
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27
5
4
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12
5
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2
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2
3
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12
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5
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27
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13
13
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23
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27
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0
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10
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18
16
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0
16
16
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27
16
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11
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15
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29
9
6
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25
7
6
Aug 2013
8
1
2
Sep 2013
17
10
10
Oct 2013
9
3
3
Nov 2013
13
9
8
Dec 2013
12
8
2
Jan 2014
10
3
4
Feb 2014
17
6
10
Mar 2014
23
11
7
Apr 2014
18
12
8
May 2014
21
10
6
Jun 2014
22
5
6
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14
4
3
Aug 2014
0
2
4
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16
11
6
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11
7
6
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17
3
9
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12
4
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6
6
6
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18
11
9
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0
5
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15
8
7
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18
4
5
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8
4
4
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9
5
3
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11
17
2
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15
20
4
Oct 2015
19
7
4
Nov 2015
20
2
0
Dec 2015
22
7
4
Jan 2016
10
141
3
Feb 2016
17
7
6
Mar 2016
13
4
7
Apr 2016
20
16
9
May 2016
9
3
0
Jun 2016
13
4
2
Jul 2016
17
2
2
Aug 2016
15
4
0
Sep 2016
19
2
3
Oct 2016
19
5
8
Nov 2016
25
3
4
Dec 2016
25
5
2
Jan 2017
25
4
4
Feb 2017
9
4
3
Mar 2017
11
10
3
Apr 2017
8
19
2
May 2017
9
18
16
Jun 2017
7
16
13
Jul 2017
31
24
6
Aug 2017
30
17
15
Sep 2017
38
22
9
Oct 2017
48
30
11
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66
48
12
Dec 2017
85
67
11
Jan 2018
130
102
13
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95
76
6
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97
83
5
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69
62
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89
67
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53
47
17
Jul 2018
46
32
17
Aug 2018
66
54
17
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37
33
9
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56
48
6
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62
50
11
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73
67
5
Jan 2019
64
52
7
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76
54
10
Mar 2019
46
36
13
Apr 2019
50
41
13
May 2019
40
28
18
Jun 2019
33
19
9
Jul 2019
39
28
11
Aug 2019
20
14
8
Sep 2019
35
19
12
Oct 2019
50
30
24
Nov 2019
47
19
13
Dec 2019
45
27
11
Jan 2020
45
22
21
Feb 2020
24
12
9
Mar 2020
63
38
19
Apr 2020
101
34
27
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88
54
22
Jun 2020
63
37
13
Jul 2020
63
39
14
Aug 2020
55
37
16
Sep 2020
96
49
16
Oct 2020
87
54
23
Nov 2020
59
22
15
Dec 2020
39
26
7
Jan 2021
57
37
11
Feb 2021
62
40
15
Mar 2021
79
45
16
Apr 2021
63
30
7
May 2021
56
38
21
Jun 2021
35
35
13
Jul 2021
33
33
15
Aug 2021
21
19
7
Sep 2021
29
29
19
Oct 2021
43
23
38
Nov 2021
41
23
38
Dec 2021
44
21
11
Jan 2022
63
23
9
Feb 2022
51
20
13
Mar 2022
57
27
24
Apr 2022
60
30
13
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69
47
12
Jun 2022
53
34
13
Jul 2022
56
32
11
Aug 2022
66
45
9
Sep 2022
49
23
9
Oct 2022
52
37
14
Nov 2022
37
19
8
Dec 2022
61
15
6
Jan 2023
68
36
17
Feb 2023
76
52
6
Mar 2023
30
16
7
Apr 2023
62
14
8
May 2023
42
20
11
Jun 2023
23
15
9
Jul 2023
35
11
10
Aug 2023
35
23
7
Sep 2023
38
26
10
Oct 2023
22
16
9
Nov 2023
27
20
10
Dec 2023
67
33
7
Jan 2024
51
27
6
Feb 2024
25
25
11
Mar 2024
53
41
18
Apr 2024
72
53
12
May 2024
45
45
2
Jun 2024
38
36
7
Jul 2024
72
67
7
Aug 2024
53
46
4
Sep 2024
25
23
2
Oct 2024
34
28
7
Nov 2024
35
32
6
Dec 2024
34
28
6
Jan 2025
59
41
16
Feb 2025
30
24
8
Mar 2025
58
54
9
Apr 2025
53
52
17
Total
7052
6231
2383
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