Table 2

Volume and rate of calls/100 population/annum (CR) according to age group and symptom classification group

	Males								Females
Symptom classification group	<1		1–3		4–15		Total		<1		1–3		4–15		Total
Symptom classification group	N	CR	N	CR	N	CR	N	CR	N	CR	N	CR	N	CR	N	CR
Pain	220	0.21	1034	0.34	5415	0.43	6669	0.40	180	0.18	777	0.27	5371	0.44	6328	0.40
Digestive problems	3976	3.75	2624	0.86	1352	0.11	7952	0.48	3637	3.58	2574	0.89	1195	0.10	7406	0.46
Respiratory tract	2908	2.74	3501	1.15	2152	0.17	8561	0.51	2592	2.55	3143	1.09	2043	0.17	7778	0.49
Wounds and injuries	1996	1.88	4253	1.40	4472	0.35	10 721	0.64	1894	1.87	3835	1.33	4238	0.35	9967	0.62
Sensation disorders	478	0.45	1147	0.38	1233	0.10	2858	0.17	481	0.47	1123	0.39	1290	0.11	2894	0.18
Urogenital disorders	165	0.16	430	0.14	722	0.06	1317	0.08	58	0.06	627	0.22	995	0.08	1680	0.11
Medicine enquiries	401	0.38	446	0.15	634	0.05	14 881	0.09	360	0.35	433	0.15	691	0.06	1484	0.09
Dental problems	129	0.12	692	0.23	3098	0.25	3919	0.23	94	0.09	617	0.21	2892	0.24	3603	0.23
Poisoning and overdose	686	0.65	2960	0.98	1245	0.10	4891	0.29	678	0.67	2883	1.00	1182	0.10	4743	0.30
Skin/hair/nail	3887	3.66	6853	2.26	4026	0.32	14 766	0.88	3864	3.81	6531	2.26	3906	0.32	14 301	0.90
Body temperature change	3238	3.04	6378	2.10	1276	0.10	10 882	0.65	2923	2.88	6323	2.19	1243	0.10	10 489	0.66
Lumps	170	0.16	221	0.07	238	0.02	629	0.04	178	0.18	231	0.08	228	0.02	637	0.04
Neurological disorders	40	0.04	98	0.03	150	0.01	288	0.02	35	0.03	86	0.03	200	0.02	321	0.02
Colds/flu/sickness	3765	3.55	5045	1.66	3622	0.29	12 432	0.74	3861	3.63	4972	1.72	3614	0.30	12 267	0.77
Crying	14 440	13.61	2524	0.83	166	0.01	17 130	1.02	13 654	13.46	2346	0.81	158	0.01	16 163	1.01
Other	747	0.70	13 448	4.43	12 785	1.01	26 980	1.61	740	0.73	12 653	4.38	13 139	1.09	26 057	1.63
Total	37 236	35.09	51 654	17.01	42 612	3.37	131 502	7.86	35 054	34.55	49 154	17.00	42 385	3.52	126 593	7.94