Table 2

Themes and perceived barriers and facilitators regarding implementation of a personalised digital care pathway

ThemesSubthemes
1. Stakeholders’ perceptions of the PDCPBarriersDuration of first activation
Not suitable for every patient group
Necessity of up-to-date content
Still unclear effectiveness
FacilitatorsUser friendliness
Perceived usefulness by patients
Potential efficiency in practice
Contribution to patient-centred care
2. Implementation by HCP in daily practiceBarriersIndividuals express resistance to change
Time-consuming implementation
Non-optimal facilities
FacilitatorsPossibility of incorporation in daily practice
Providing feedback on adoption
Created support in the medical department
by enlisting codesign
3. Organisational readinessBarriersLack of long term capacity and resources
Rigidity of organisation
Ongoing merger
FacilitatorsFocus of national policy on digital healthcare
Support from different levels in organisation
Patients providing incentives for change
4. Collaboration within the organisationBarriersMutual communication
Lack of clear process agreements
FacilitatorsMultidisciplinary codesign
Appointing a clinical and operational lead
  • HCP, healthcare professional; PDCP, personalised digital care pathway.