| Inclusion criteria: |
CADs speaking about HCPs, through first-person direct quotations. HCP defined as a member of a healthcare team. CADs defined as <18 years old, regardless of health status or illness type.
| CADs speaking about one or more HCPs, on one or more instances, from any experience, through first-person direct quotation(s), where there had been direct contact between the two parties, and where CADs were the persons receiving healthcare. A HCP defined as a member of a healthcare team with professional qualifications and training, such as a qualified doctor, nurse, therapist, psychologist, or social workers, regardless of grade. CADs defined as <18 years, regardless of health status or illness type.
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| Exclusion criteria: |
Adults aged >18 years included in the study. Non-English language publications.
| Adult patients aged >18 years included in the study with or without CADs (as defined above). Non-English language publications. CADs speaking about HCP(s) not from memory of personal experience as a patient; for example, third-party description (eg, parent). Age range of CADs unclear. No full-text manuscript available; only an abstract available, or unobtainable by searching online, directly emailing authors, or by university librarians requesting interlibrary loans.
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