Table 4

Gamma grade correlation coefficient between different items of the PPE-15 Questionnaire and overall satisfaction

Correlation with overall patient satisfactionItems*Dimension G
Strong correlation
(G≥0.5)
I8S20.663
I1S10.627
I14S60.554
I7S20.521
I5S30.514
I15S60.507
Medium correlation
(0.4≤G<0.5)
I11S50.495
I9S30.485
I6S30.432
I4S20.415
Weak correlation
(G<0.4)
I13S60.363
I12S50.352
I2S10.325
I10S40.322
I3S10.283
  • Gamma grade correlation analysis was used. S2, respect for patient preference; S3, emotional support; S4, physical comfort; S5, involvement of family or friends; and S6, continuity of medical service.

  • *I1 to I15 are the 15 items of PPE-15 scale.

  • †S1, information transmission and patient education. S2: respect for patient preference, S3: emotionalsupport, S4: physical comfort, S5: involvement of family or friends, and S6:continuity of medical service

  • G, gamma coefficient; PPE, Picker Patient Experience.