Care gaps (actual vs ideal care) experienced by patients in the eight dimensions of patient-centred care
| Dimension | Actual care | Ideal care | Care gap (mean difference) | P value* |
| Patient preferences (n=169) | 2.45±0.94 | 3.04±0.85 | –0.59±0.88 | <0.001 |
| Information and education (n=175) | 2.9±0.92 | 3.60±0.64 | –0.70±0.99 | <0.001 |
| Co-ordination of care (n=175) | 2.69±0.98 | 3.50±0.66 | –0.81±1.11 | <0.001 |
| Emotional support (n=167) | 1.93±1.12 | 2.32±0.99 | –0.38±1.05 | <0.001 |
| Physical comfort (n=167) | 2.49±0.97 | 3.13±0.83 | –0.64±1.05 | <0.001 |
| Family and friends (n=169) | 2.07±1.22 | 2.50±1.06 | –0.44±0.94 | <0.001 |
| Transition of care (n=175) | 2.57±1.07 | 3.21±0.76 | –0.63±1.11 | <0.001 |
| Access to care (n=172) | 2.54±1.05 | 3.17±0.77 | –0.63±1.10 | <0.001 |
Data are expressed as mean±SD.
↵*Difference between actual and ideal care, paired-sample t test.