Quotes related to outpatient parenteral antimicrobial therapy (OPAT) care at home
| Picker principle | Representative quotes | Patient characteristics (gender, age, weeks of OPAT) |
| Access to care | But you can also contact Home Care 24/7. I liked that. | Female, 65 years, 12 weeks |
| Respect | They have experienced nurses, which is very enjoyable. I feel that I have a doctor who checks everything completely and who is at my bedside every day. | Male, 80 years 8 weeks |
| Respect | Interviewer: What makes a really a nice home care nurse? A nurse who makes you think: those are the qualities that someone must have, or you think, ‘I feel I can really depend on them.’ Male 78 years: Have time for you, that you can tell your story. Male 52 years: Then we come back to that word, you know: human. Female 70 years: Not only to connect that thing and get out, but there were also some who sat down to eat at the table. | |
| Emotional support | You have to… you’re stuck with it every day. You eat beforehand, you make sure you tidy up a little and things like that, so you really have no vacation at all nor any rest of your own, not really. | Female, 70 years, 3 weeks |
| Emotional support | They say, ‘You are free.’ But you’re not at all. Two hours beforehand you have to take the stuff out of the fridge, they come sometime between 8 and 10 in the morning, so that’s 4 hours, and they do that twice a day, so that’s 8 hours a day, 8 of the 14 hours that you’re up. Then you have little time left for yourself. Look, for a very long period, like months on end, super. Then it’s a super system, but not for a period of… yes, 6 days in my case. | Male, 52 years, 1 week |
| Emotional support | I said this week to my specialist, in my personal case, then, ‘Behind every door you expect an exit, but there is another door and yet another door.’ | Male, 52 years, 1 week |
| Information | I have not been told anything at all and I am a somewhat surprised, because I do not know how it will turn out. I had expected that at least an interim balance would be drawn up. Something like: ‘How are we doing?’ | Male, 80 years, 8 weeks |
| Continuity and transition | Of course I had to deal with planning for the therapy at the hospital and consequently had to deal with the taxi company and with the Home Care. That was all rather difficult, especially the first few weeks. Things went wrong a number of times. If the first domino falls the wrong way, then the planning for the rest of the day falls apart. | Male, 65 years, 13 weeks |
| Involvement of family and friends | Interviewer: Are there other things that people should know when they go home and administer this type of antibiotic at home? Male, 47 years: No. At least, I’ll just have a look, in my case, because I am younger than all of you: warn people, bear in mind that it is also a violation of your privacy. Especially if you have children who live at home. The time will come when they start saying, ‘Is Home Care here again??’ So it does have an impact on your privacy. | Male, 47 years, 57 weeks |
| Physical comfort | I only had Home Care for a few weeks, but I would have liked to have had it longer. A year on clindamycin; I have had more problems with that than with the PICC. | Male, 75 years, 1 week |