Should hospitals provide all patients with single rooms?
BMJ 2013; 347 doi: https://doi.org/10.1136/bmj.f5695 (Published 24 September 2013) Cite this as: BMJ 2013;347:f5695
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Chris Isles is spot on with his analysis. Committing all patients to single rooms is, quite simply, dangerous and while single rooms are vital for minimising cross-infection they are a serious risk for seriously ill patients. When my staff and I planned our rehabilitation unit we consulted our patient group, many of whom were severely disabled, and the majority stated that they felt safer in a multi-bedded ward (or bay) so that if something went wrong and they were themselves unable to summon help then one of the other patients - or visitors - could do this.
Not every patient is a prissy middle-class not-very-ill routine admission. Our experience was that those who wanted single rooms were more likely to fulfil this criterion. The worst case I recall was of a patient with a serious head injury confined to a side-ward. This patient was thought to be in a persistent vegetative state, but careful examination revealed locked-in syndrome. The inability to summon assistance, and the absence of any stimulation, drove the patient crazy.
However there is a far more important problem with single rooms which neither of the participants in this debate have mentioned. To provide proper supervision by nursing staff when patients are shut away out of sight requires a much larger nurse complement than is needed for an open ward. When hospital budgets are being squeezed it is senseless to worsen risk by planning staffing levels based simply on bed numbers without taking this into account. Otherwise patients will die.
Personally I would far rather choke in an open ward, where an eye can be kept on me, than be shut away to die because I cannot summon help and nobody has time to notice, or hear, that I cannot breathe. Also someone else's kindly relative might notice that I cannot feed myself, and offer to help because the nurses are too busy (indeed in saying this we acknowledge that nursing levels are inadequate as it is).
It is not common sense to force a "single room for all" policy on hospitals.
Competing interests: No competing interests
Pro single rooms:
1. Reduced infection rates (probably).
2. Privacy,
3. You are not disturbed by other patients, their care, their TV and their visitors, so more able to sleep at night and rest by day.
4. Your visitors will not disturb other people.
Cons of single rooms:
1. Cost of new or rebuilt facilities (Can single room facilities still be called wards?)
2. More nurses required to monitor patients in single rooms, and we don't have enough nurses as it is.
3. Boredom – at least the buzz of activity provides distraction.
4. Other patients can provide valuable companionship and support.
5. Isolation from the watchful eyes not only of staff but also from those of other patients, so risk that a collapse or other sudden and dangerous change in condition is not attended to in time.
There is a place for single rooms, but making single rooms an NHS policy seems both undesirable and unrealistic.
Competing interests: No competing interests
In paediatric wards up and down the country there are toddlers and children left for hours on end. Cries at the end of large wards may be unanswered while nurses are hidden away attending to other children all in their own single rooms. Parents are not always able or willing to be present.
The old open Victorian wards might seem noisy and cramped. However, children thrive on companionship and being able to laugh with others in adjacent cots beats staring at their own flat screen televisions.
Competing interests: No competing interests
It is with great interest that I read the recent head-to-head about the availability of single room accommodation. Having unfortunately been hospitalized on multiple occasions and for prolonged admissions, I can agree with both sides of the argument.
There is a lot to be said for companionship for patients. The days for a patient are long, and being cooped up in a side room hour after hour and day after day is surely going to cause mental health issues such as depression, anxiety and withdrawal. The only interaction you get in such situations is with the domestic staff, healthcare assistants and nursing staff. As a patient who was clinically stable, self-caring and independent these encounters were minimized further. And even on the occasions that nursing staff are performing observations or 'intentional rounding' it is clear that they do not have the time for anything more than a quick exchange of niceties, not a full blown conversation. It is simply not possible for ward staff to fit such things into their already busy day. Some may say such things are the role of visitors – friends and family. But as a young patient, who finds himself far from home due to the vagaries of the medical profession, family visits cannot be daily or even weekly while friends are generally fellow medics or professionals who work long hours. It can be lonely enough without then confining patients to single rooms as a rule.
On the other hand, sleep is vital for good physical recovery and health, as well as mental well-being. Anyone who has spent one night on a ward will know that sleep is not easily obtained. Nursing rounds can go late into the night, with ward lighting not being dimmed until after midnight on many occasions during the week. Not to mention the inevitable event that another patient in the bay will need medical or nursing intervention in the night. For someone who is afflicted by being a light sleeper you can imagine that constant interruptions in the night leads very quickly to sleep deprivation. New York may be the city that never sleeps, but hospital wards need to be recognised also as places that never sleep. Whether it be a door that accidentally slams shut, a fellow patients loud snoring, or that sick patient who is being reviewed by the doctor (can all juniors please wear soft soled shoes overnight?) there is never a night where you can get a full nights rest. A single room certainly allows the door to be shut, thereby shutting out the bulk of noise from a ward.
The way ahead is surely to use common sense (a free but undervalued aspect of organising heath-care provision). The aspects I highlight are from my own experiences. Clearly the needs of differing groups of patients will be different. Nursing care on a elderly care ward will be different to an elective surgery ward. Staffing on wards needs to reflect this, as well as the accommodation provided.
One thing from the article does strike me. Both sides suggest that proof either way is not going to be easily obtained. Yes, a controlled trial is not going to happen – what would the outcome measures be? But retrospective or concurrent surveying using the Hospital Anxiety and Depression Scale (HADS)(1), or other such scoring systems, could identify patient groups that would benefit from single rooms and those that would not. It is interesting that the Scottish Government commissioned a survey that asked non-patients their views should they be admitted(2). Asking people to make presumptions without any experience of the situation. A 'one size fits all' approach cannot be accepted and hospitals should reflect the needs of the patients, not the assumed wishes of those lucky enough not to have spent time as an in-patient.
1 Zigmond, AS; Snaith, RP (1983). "The hospital anxiety and depression scale".Acta Psychiatrica Scandinavica 67(6): 361–370
2 Scottish Government. Single room provision steering group report. 2008.
Competing interests: No competing interests
I enjoyed reading this article and agree with many of the points. In particular regarding infection control and dignity. However I believe the article fails to touch upon some of the more serious negatives of single rooms. We need to take into account the financial cost of single rooms. This is a complicated issue requiring consideration of build costs along with potential decreased nursing efficiency against the balance of hospital acquired infections. Financially while there may be a reduction in financial penalties this saving is unlikely to offset the cost of implementing a change. Interestingly analysis of a pilot at Hillingdon Hospital revealed no reduction in infection with single rooms (Lowson et al. 2011).
My principle concern however relates to monitoring of patients. Single room occupancy could be detrimental to our most vulnerable patients. With an increasingly elderly population, the risk of falls in unobservable beds is surely a concern. Early signs of deterioration could also be missed if patients are not directly observed.
Whilst I agree there is a need for more single rooms to allow flexibility for clinical and personal reasons; careful patient selection for single rooms along with well placed nursing stations, or remote monitoring are key to success.
Lowson K. Kelly J. Bending M. Whitehead S. Wright D. Lowson P. Duffy S. Trueman P. Saxby R. and West P. Cost-effectiveness of Hospital Design: Options to Improve patient safety and wellbeing; Final Report. York Health Economics Consortium, 2011.
Competing interests: No competing interests
The overwhelming trend in new hospital design is for single bed rooms. As Hugh Pennington rightly points out, single bed rooms increase privacy and allow for better sleep, as well as being an effective tool in the fight against infections. However, single rooms may also lead to isolation and necessitate different practices or systems for monitoring safety. Whether we choose single or multi-bed rooms in our hospitals, what appears to be missing in current design and care models is serious consideration of how we can encourage patients to be more active to promote faster recovery.
Overwhelming evidence shows that bed rest is not an effective treatment for most conditions.1
We’ve studied where stroke patients go within a hospital ward, how active they are during the day, and how they interact with staff. Using direct observation (behavioural mapping) our group and collaborators have studied over 800 patients in 7 countries over the last 10 years. We consistently find that stroke patients are ‘inactive and alone’ for the majority of the day2,3 during a critical phase of care when the brain is primed for recovery and restoration of function. Another striking finding of our work is that patients rarely move from in or beside their bed.2 Since activity is a major driver of recovery, and the built environment is likely to significantly influence our movement patterns and behaviours, it’s important that the impact of the environment on patient and staff behaviour is a focus of research for proponents of evidence based health care design.
As we move forward building more hospitals with single beds, let’s not lose sight of the importance of making sure that patients and families, particularly the long stayers, have access to spaces that draw them out of their rooms and the staff, policies and culture that make it possible to be active participants in their care.
References
1. Allen C, Glasziou, P., & Del Mar, C. Bed rest: A potentially harmful treatment needing more careful evaluation. The Lancet. 1999;354:1229-33.
2. Bernhardt J, Dewey H, Thrift A, Donnan G. Inactive and alone: physical activity within the first 14 days of acute stroke unit care. Stroke. 2004;35:1005-9.
3. Wellwood, I., et al., An observational study of acute stroke care in four countries: The European registers of stroke study. Cerebrovascular Diseases, 2009. 28: p. 171-176.
Competing interests: No competing interests
Dear sir,
We read the article (Should hospitals provide all patients with single rooms?) published in BMJ on 24th September 2013 with great interest.
We would like to bring our recent observations from a newly built Welsh hospital with 100% single room where we have compared the results with the old site which has both single and multi-bedded wards.
We agree with Dr Pennington that single rooms do reduce the incidence of hospital acquired infections. We also noticed lower rates of acquisition of Clostridium difficile in the single bedded rooms as compared to the retrospective data from the old site. 1 In addition we have observed marked reduction in reported POVA (protection of vulnerable adults) cases against new hospital with 100% single rooms.1
The all Wales fundamentals of care audit as part of our study showed 94.9% (old site) and 92.5% (new site) compliance with healthcare standards. In addition a short review of patient satisfaction questionnaire at new site showed 94% satisfaction at new site and patients agreed that they had received dignified care and privacy was maintained at all times.1
Whilst we do agree with Dr Isles that older people have reported isolation in single rooms and could have prolonged length of stay but there is no discussion on the increased risk of inpatient falls in the single room setting in this debate.
Therefore we would like to bring to your attention that the major impact of 100% single rooms that we have observed was significant increase in the incidence of in-patient falls. The incidence of in-patient falls at old site was 6.75/1,000 patient-bed-days which has increased to 16.79 (incidence rate ratio (95% CI) = 2.49, P < 0.001) at the new site with 100% single rooms.1 This increase in the rate of in-patient falls in the single room setting has been reported previously. 2
We do support the need for more single rooms as they increase patients’, dignity, privacy, sleep hygiene and confidentiality and reduction in hospital acquired infection. But there has to be balance of both single bedded and multi-bedded bays. The 100% single rooms should not be built at the expense of increased patient risk and likely harm as well. The new hospital designs should be made considering patient cohort, their age and specialty.
Reference
1. Okeke J, Daniel J, Naseem A, Ramakrishna S and Singh I. Impact of all single rooms with ensuite facility in an acute care hospital in Wales (UK) Age Ageing (2013) 42 (suppl 3): iii1-iii11.
2. Ugboma I, Drahota AK, Higgins B, Severs M. Effect of bedroom size on falls in hospital: Does one size fit all? J Am Geriatr Soc. 2011 Jun;59(6):1153-4
Competing interests: No competing interests
The question is: can the NHS afford single beds and what is practicable? Dr Nussbaum's response is quite right: Nurse numbers must be considered first and above everything else. But also what number of cleaners? And what kit should each room have? Missing completely from the debate is the winter admission beds crises. All hospitals need bigger footprints if single rooms are planned. There must be rooms which can be opened up or areas that can be re-partitioned easily in a crisis, an epidemic or a coach crash. Mother and child rooms, learning-disabled-friendly rooms and adaptable toilets for severely disabled need to be planned for, and requirements for each specialty may be different. Sluices and hoists should be easily available for every room and perhaps windows between rooms can be one-way, mirrored or black-out adaptable.
Let's assume that the next generation of hospital patients are all elderly confused immobile and requiring both multi-specialty input and special sensory input. Does the single room allow nurses to see the patient when they fall out of bed, to accommodate dialysis and resusc equipment, to not only sound-proof adequately from neighbouring rooms but also allow patients to talk to others for company in the long hours without stimulation?
I read the next door article on "What went wrong with the quality and safety agenda?" (BMJ 2013;347:f5800). Doctors still have "bunker mentality" and most complaints are due to lack of care and attention and repeating the same old futile cycles without advancing up the chain of command. The clear benefit of the likes of Atul Gawande and his surgical checklist before operations must be applied to the single room problem. It is "time out" to consider the very best way to plan for single rooms in an NHS hospital before the predictable complaints of "being left in a single room" come rolling in.
Competing interests: No competing interests
I was somewhat surprised to see the idea that there was no evidence base available in support of single rooms. There is extensive evidence and has been for quite some years. He evidence covers many benefits, not least around management of healthcare associated infection. for a summary of references to follow up, please see the slides from the Welsh Health Estates conference in 2006 given by Roger Ulrich: http://www.wales.nhs.uk/sites3/Documents/254/UlrichDay1.pdf
Competing interests: No competing interests
Re: Should hospitals provide all patients with single rooms?
As always the issues are more complex than first appears. The evidence for single rooms as a means of controlling hospital acquired infection is weak and having sufficient beds in the first place to maintain safe hospital occupancy is far more important (1,2).
Single rooms then become the necessary vehicle through which the volatility in the ratio of male to female occupancy is dealt with in a way that maintains the ability to offer overall single gender accommodation (2).
The basic answer is to get the total bed numbers right in the first place (3-16)- which is a poorly understood, and therefore much abused area - and then provide an appropriate mix of wards, bays and single beds.
References
1. Jones R (2011) Hospital bed occupancy demystified and why hospitals of different size and complexity must operate at different average occupancy. British Journal of Healthcare Management 17(6): 242-248.
2. Jones R (2011) Factors determining the need for single room accommodation in hospital. British Journal of Healthcare Management 17(7): 316-317
3. Jones R (2001) Bed occupancy: Don’t take it lying down. Health Service Journal 111(5752): 28-31
4. Jones R (2009) Emergency admissions and hospital beds. British Journal of Healthcare Management 15(6): 289-296.
5. Jones R (2009) Building smaller hospitals. British Journal of Healthcare Management 15(10): 511-512.
6. Jones R (2009) Crafting efficient bed pools. British Journal of Healthcare Management 15(12): 614-616.
7. Jones R (2010) Myths of ideal hospital size. Medical Journal of Australia 193(5): 298-300.
8. Jones R (2011) Does hospital bed demand depend more on death than demography? British Journal of Healthcare Management 17(5): 190-197.
9. Jones R (2011) A&E performance and inpatient bed occupancy. British Journal of Healthcare Management 17(6): 256-257
10. Jones R (2011) Bed occupancy – the impact on hospital planning. British Journal of Healthcare Management 17(7): 307-313
11. Jones R (2011) Factors influencing demand for hospital beds in English Primary Care Organisations. British Journal of Healthcare Management 17(8): 360-367.
12. Jones R (2011) A paradigm shift for bed occupancy. British Journal of Healthcare Management 17(8): 376-377.
13. Jones R (2011) Volatility in bed occupancy for emergency admissions. British Journal of Healthcare Management 17(9): 424-430.
14. Jones R (2012) A simple guide to a complex problem – maternity bed occupancy. British Journal of Midwifery 20(5): 351-357.
15. Jones R (2013) Optimum bed occupancy in psychiatric hospitals. Psychiatry On-Line http://www.priory.com/psychiatry/psychiatric_beds.htm
16. Jones R (2013) The NHS England review of urgent and emergency care. British Journal of Healthcare Management 19(8): 406-407.
Competing interests: The author provides consultancy to health care organisations