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Suzanne Duffy

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  1. E-Book titles - Display "Not Available" phrases in RED LETTERS

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    started  ·  8 comments  ·  OASIS » Other  ·  Admin →
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    Suzanne Duffy commented  · 

    Hi I am really glad you are looking into this issue. Our financial year has just begun and we have sent our orders in the last couple of days. Already I have a list of half a dozen orders that have been cancelled becuase there are NO UK Rights. I always look out for this message when ordering, but it sometimes appears half way down the page on another entry, not the actual entry you are clicking on. Sometimes I don;t even think it shows up until you have cancelled the item. At this time of COVID we are focussing on buying ebooks as all institutions are, and we have already informed academics that titles are available as ebooks. To then have them cancelled is a big blow and it makes us look inefficient. However, we are a very small team dealing with hundreds of book orders. Currently the way in which this information appears is not clear and cannot easily be seen. If you can solve this issue this will be of huge benefit to us. Many thanks

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