Change passwords during the Monday - Friday work week.
This will allow library staff the opportunity to notify customers about password changes and will prevent customer frustration with being unable to access database information over the weekend and during holiday breaks.
This idea is being closed as part of our annual clean-up process (criteria for closure: older than 12 months, fewer than 10 votes). If you would like to reopen this idea for future consideration, please contact ebooksPMAnswers@clarivate.com. We appreciate your feedback and encourage you to continue to participate in the Idea Exchange process.
Best,
Sarah Breiding
Product Owner