Customized instructional, training, or guidance intervention designed to improve the performance or capacity of an individual, team, or organization. Generally site-based, coaching is characterized by intense, sustained non-judgmental and non-evaluative assistance, support, and feedback from a knowledgeable professional who helps the client to set goals, identify obstacles, and develop plans and strategies to achieve goals. Coaching may occur in one-to-one or group settings. (For athletics, see "Athletic Coaches.")