The purpose of this phenomenological qualitative study was to obtain new facts and details about the lived experiences of Ohio funeral directors during their first five years of licensure after graduating from mortuary college. The study aimed to understand these lived experiences as told by the funeral directors to understand better the factors…

The economic effects of educational mismatch include its negative impact on economic growth, which is due to the inefficient allocation of resources it generates. The main causes of this phenomenon need to be determined to correctly implement policies to avoid such mismatches. This paper investigated the determinants of educational mismatch from a…

Museum education is a dynamic and evolving field, requiring a commitment to continuous professional growth and the integration of best practices as they develop. As the field has shifted towards creating participant-centered experiences that encourage active learning and dialogue, museum educators have been seeking new ways to enhance their…

For workers employed in the public and nonprofit sectors, the Public Service Loan Forgiveness (PSLF) program offers the potential for full forgiveness of federal student loans for those with 10 years of full-time work experience. A year-long waiver issued by the Department of Education in 2021 to address administrative problems in program access…

The Biden administration is implementing a new income-driven repayment (IDR) plan for federal student loans called Saving on a Valuable Education (SAVE). The SAVE plan adds to existing IDR plans and reduces borrowers' monthly payments and shortens the time certain borrowers must repay before their debts are forgiven compared with current options.…

Purpose: Communication access is a human right, but many individuals with communication impairments face challenges accessing their environments. As part of a larger study investigating barriers and facilitators to communication access in the retail/service industry, the purpose of the present study was to investigate the experiences of people…

As the COVID-19 pandemic threatens American lives and disrupts daily routines, we continue to see front-line public servants step forward to battle the virus with persistence. Given the increasingly polarized COVID environment, the natural inclination is to ask: what is motivating these public servants to persevere in their work despite the…

The increased use of technology has not decreased the need for soft skills, which are critical for companies that provide interchangeable products and services. Employers are looking to recruit applicants with technical and soft skills, but research has revealed that new hire soft skills are not meeting employers' expectations. Employers expect…

Fresh graduates often face significant uncertainty due to the intangible complexities of employment, a lack of adequate service orientation, and delayed realization of long-term benefits. This study investigates the relationship between the quality of experiential value and its impact on the loyalty of young workers. The research was conducted on…

This article presents marketing educators with an approach to teaching an undergraduate services marketing class with a unique emphasis on service design. As part of the class, the content on services marketing fundamentals is blended with a detailed discussion of service design. Additionally, hands-on experience with the service design process is…

This study aims to explain how language plays a significant role in improving the performance of regional development banks in Indonesia. The method used was qualitative with a questionnaire instrument involving 6 regional development banks in Indonesia. Some of the main findings are 24 statements were found, 19 of which fall into 5 categories,…

The U.S. service industry has struggled significantly with retaining workers following the COVID-19 pandemic. The pandemic resulted in hundreds of thousands of job losses due to closures in accommodations and food service businesses, followed by a record high percentage of voluntary resignations among service industry workers. This explanatory…

For administrators of higher education public service and outreach (PSO) units at public research institutions, the opportunities for service to their states are broad. These administrators' efforts in research, technical assistance, and training address critical needs in their states. Yet all units face limited resources, and the administrators…

CAEL's Bridging The Talent Gap (BTTG) Employee Survey is a nationally proven powerful tool for employers who want to support the career and education aspirations of their workers. The results help employers, employees, learning providers and community stakeholders identify interest in education and training, opportunities for regional partnership,…

The study examines the effects of work-from-home (WFH) on working mothers in India, characterized by a patriarchal mindset, during the COVID-19 pandemic. A survey involving 560 mothers from various sectors, all utilizing WFH due to pandemic measures, was conducted. A moderated mediated model was analyzed in the quantitative study using structural…