This curriculum guide and content outline for the telemarketing entry-level position contains seven sections: (1) specialized telemarketing tasks; (2) telemarketing selling skills; (3) marketing tasks; (4) business-related tasks; (5) business-specific tasks; (6) personnel/human resources-related tasks; and (7) communications and minimum skill…

An ultimate purpose of education is human resource development to provide society with a critical mass of intellectual capital and competent workforces. To accomplish this end, leaders implement planning processes to guide policy-making, develop institutions, and allocate resources. Although new information technologies are becoming commonplace in…

In response to a need for additional data on agriculturally related employment, the Illinois State Board of Education funded a research project with two objectives: to collect additional agricultural employment data and to identify employment in agriculturally related industries in Illinois under the Standard Industrial Classification system. The…

This information booklet on vocational education in Denmark begins with a listing of the eight fields of study into which vocational education is divided. These fields are (1) the construction industry; (2) the graphic industries; (3) commerce, clerical trades, and public administration; (4) the iron and metal industries; (5) agriculture,…

A study determined the perceptions of recent completers of California community college vocational programs and their employers regarding the job-related competencies and knowledge of general education the completers should possess in order to succeed and advance in their careers. Completers had received degrees or certificates in either…

These proceedings contain 12 presentations from a conference which focused on forecasts of jobs in the 1990s and into the 21st century. The keynote address (Marvin Cetron) shows the need for reform in the American education system with illustrations drawn from the economic and employment situations in foreign countries. He makes predictions of…

This collection of case studies is intended for use in a course in setting up a small business. The first, a case study of the process of setting up a service company, covers analyzing the pros and cons of starting one's own business, assessing the competition and local market, and selecting a site for and financing the business. The principal…

This second of a two-part study designed to develop a hospitality education program model for Hawaii's community colleges is based on the primary data gathered in a survey of the hospitality industry characteristics, manpower requirements, and employment demands. (Survey data is reported in volume 1 of the study.) The introductory section of this…

This first volume of a three-volume report of the National Commission for Manpower Policy on Public Service Employment (PSE) contains the commission's findings and recommendations. This document is divided into four sections. Section 1 includes the letter of transmittal sent to Congress and a summary of the findings. Section 2 contains a full…

This seventh of 14 curriculum Modules in the Family and Community Services Occupational Education Modules series deals with care services to meet needs of the client. It is intended to help students determine needs of clients and to be able to perform care services which are needed. Environment, including economic aspects, is explored in…

This curriculum guide has been designed to provide the curriculum coordinator with a basis for planning a comprehensive program in the field of business marketing, as well as to provide the marketing and distributive education teacher/coordinator with maximum flexibility. The essential common and specialized competencies have been identified and…

Designed to assist home economics teachers in providing a training program to prepare high school students for jobs in foods occupations, this curriculum guide contains a two-year course of study in occupational foods. The first-year program consists of nineteen units, as follow: (1) introduction to food service occupations; (2) sanitation; (3)…

This module on job classification, tools, sanitation, and safety is the second of three (CE 028 291-293) in the meat cutting course of a bilingual skills training program. The course is designed to furnish theoretical and laboratory experience in the cutting of beef, pork, poultry, lamb, and mutton. Module objectives are for students to develop…

A project to develop a system of vocational evaluation and training to help the mildly mentally retarded (IQ 50 to 79) enter certain service occupations is described. Methods of procedure are discussed; these include research reading and surveys of both facilities for the retarded and commercial facilities. Specifications of jobs are presented in…

The career exploration program for grades 9 through 10, as part of a comprehensive K through 10 career development program, attempts to develop an awareness of and appreciation for work, extend knowledge of the variety of career opportunities, and provide experiences in career areas of individual interest. The document, a collection of materials…