Teaching by telephone is one of the original distance education media, and retains an important place among distance learning media. Key considerations in teaching by telephone include: knowing the medium's strengths and limitations; designing for the audio medium; using teaching and humanizing methods that foster cognitive and affective…

Assesses the appropriateness of GUIs (graphical user interfaces), more specifically Windows-based interfaces for CD-ROM. An evaluation model is described that was developed to carry out an expert evaluation of the interfaces of seven CD-ROM products. Results are discussed in light of HCI (human-computer interaction) usability criteria and design…

Discusses concepts of mediation and focuses on the importance of implementing comprehensive virtual learning environments. Topics include education and technology as they relate to cultural change, social institutions, the Internet and computer-mediated communication, software design and human-computer interaction, the use of MOOs, and language.…

Presents two methods for evaluating automatically generated hypertext links: one is based on correlations between shortest paths in the hypertext structure and a semantic similarity measure, and the other is based on measuring users' performances using hypertext. Advantages and disadvantages of computer versus human evaluation are discussed.…

Focuses on human behavior in the information-seeking process, and identifies behaviors influencing the design of information retrieval system interfaces. Discusses the principles of saturation, concreteness, least resistance, familiarity, stimulation, certainty, simplicity, and following-form. (PEN)

Discusses the need to focus on the human dimension to encourage considerate behavior among Internet users, and considers the confidentiality of transactions between librarians and users. Highlights include developing a user focus; individuality and privacy; harassment; management information; research on privacy at Loughborough University; and…

Introduces a new model for analyzing teachers' conversations in computer-mediate communication (CMC) based on information from Bakhtin (1981), Freire (1993), social identity theory, psychological capital, cultural consciousness, and CMC theoretical frameworks. Considers CMC and human-computer interaction (HCI) to address cultural differences that…

Describes the "Capture Lab"--a computer-supported conference room designed to capture the thought processes, plans, and decisions of business teams. Discusses how groups have used this environment for collaborative writing. Shares observations of how users respond to the technology and how they learn to use the room. (RS)

Presents evidence to show that the body plays a continuing and fundamental part in the process of thinking and the development of the knowledge used to think. Topics discussed include knowledge structures and representations; artificial intelligence; feeling; learning processes; models of knowledge; information retrieval; and implications for…

Discusses methods for the retrieval of help knowledge items using graphical tree structures that conform to the hierarchical nature of the tutorial information being referenced. The implementation of "Study Tree Presenter," a special purpose "hypertext shell" that provides such access is described and several samples of screen…

A comparison of the theoretically enormous potential of computer assisted instruction (CAI) to individualize instruction with its limited present-day realization indicates that computers are limiting to students. Rather than attributing effective CAI to its mythical ability to tailor instruction, instructional developers should evaluate exactly…

Discussion of the use of dynamic data resources, such as Internet LISTSERVs or Usenet newsgroups, focuses on an experiment using an automated filtering system with Usenet newsgroups. Highlights include user satisfaction, based on retrieval size, data sources, and user interface and the need for some human mediation. (Contains two references.) (LRW)

Discussion of users and information retrieval systems highlights a study that investigated the representation of users' knowledge by examining their names for objects and concepts, agreement on names, the Library of Congress Subject Headings representation for similar objects and concepts, and measurement of the similarity between these…

Unlike conventional information retrieval systems, natural language processing (NLP) systems translate queries automatically into the language of the system. This paper discusses the potential impact of NLP on both the indexing and retrieval of text and examines some current NLP projects and systems that have established knowledge bases in narrow…

Provides an overview of the articles in this special issue, which deals with the portability, or transferability, of educational computer software. Motivations for portable software relating to cost, personnel, and time are discussed, and factors affecting portability are described, including technical factors, educational factors, social/cultural…