Providing evidence-based interventions in competitive employment settings is critical to improve employment outcomes for individuals with autism. This study used a multiple baseline across behaviors design to enhance the customer service skills of a young adult with autism employed as a cashier at a retail store. Results indicated the use of…

Door-to-door sales is an emotionally demanding job with a high rate of burnout and, as such, has been the subject of multiple studies on employee motivation. However, the role that communication among fellow sales team members plays in salesperson motivation has been largely neglected, which represents a critical gap in research considering the…

As part of a larger study designed to explore the gardening practices and educational needs of North Carolina chefs who cultivate restaurant gardens, the chefs' desired areas of knowledge and preferences for delivery of educational material were identified. As a result, a plan for North Carolina Cooperative Extension to use in developing…

This paper discusses the challenges of professional education for mid-career public managers at graduate level, pointing out pitfalls to avoid and obstacles to face. Analyzing the Brazilian case, the goal is to raise issues that may also be present in other cases. The main argument developed here is that the puzzle faced by graduate programs on…

The purpose of this paper is to examine how Russian became a commodity in the global service industry in the decade between 2004 and 2014 and, in some places, much earlier. I will begin with a discussion of sociolinguistic theory of "commodification of language", focusing on aspects critical for this case study. Then, I will trace the…

The role of digital media and learning has often been synonymous with the use of open education resources in formal institutional settings. Further, open and distance learning has been criticized for focusing narrowly on educational objectives, ignoring sociopolitical issues of access and participation by marginalized populations. This study…

This study examined English teaching and learning (Grade 8 level) in Qawmi Madrasa schools, which are not recognized by the Bangladeshi government's Education Department. The study investigated the improvements needed in Qawmi Madrasas English teaching programs to enable students to secure public university admission and Bangladeshi civil service…

The current study aims to verify the impact of children's secure attachment to their mothers on their mastery motivation in the light of the dependence on domestic workers' phenomenon in the Saudi society. To achieve the goals of the study, a random sample of Saudi children was selected from Riyadh city in Saudi Arabia, whose favorable economic…

The consideration of the impact of the dissertation services industry on the academy is a welcome piece by Jeffry L. White. White raises interesting questions and calls on educators and researchers to think deeply about the role they play in encouraging or combating the use of this industry by graduate students. In this piece, I respond to White's…

Purpose: The purpose of this paper is to investigate empirically impacts of organizational knowledge-sharing practices (KSP) on employees' job satisfaction (JS), interpersonal adaptability (IA) and learning commitment (LC). Indirect effects of KSP on JS are also confirmed through mediating factors (LC and IA). Design/methodology/approach:…

The concerted, strategic efforts of government leaders can create rapid accelerations in knowledge and the application of that knowledge for the public good. Government service can represent part or all of one's career. Working at the National Institutes of Health (NIH) early in my career helped me develop a macro-level understanding of how the…

Purpose: The purpose of this study was to explore how customer-facing professionals (CFPs) created learning paths to adapt to changing customer needs in a digital environment. Design/methodology/approach: Two groups of CFPs were created from a previous single-case study to examine the learning paths of the two groups. Both groups were digitally…

Educators in this day and age may have to reframe how they think about interacting with parents, students and community members. Viewing these relationships as 'customer' relationships may seem like a stretch, but it is a reality. Research shows the many benefits of providing positive customer experiences for our stakeholders, and the costs of…

This paper examines opportunities for language learning in a cleaning job, which is a typical entry-level job for immigrants. An ethnographic case study approach is taken to investigate examples of the conditions that allow or prevent language learning for the focal participant, a sub-Saharan man who works as a cleaner in Finland. This case…

The dominant organizational form of vocational education and training in Switzerland is the dual-track system, in which trainees sign an apprenticeship contract with a training company. Notably, 10% to 40% of those contracts are terminated prematurely each year, depending on region and occupational category, which is an important topic of concern…