The purpose of this quantitative study was to examine institutional actions that influence service use among SEAA community college students. More specifically, this study investigated the effects of access to services (service access), validating staff members (staff validation), and caring staff members (staff care) on the use of campus services…

Student affairs, like all arms of academe, has taken up the mantle of assessing college student learning and development in their unique programs and experiences. Yet, cultures of assessment in student affairs organizations are rarely examined empirically. This study provides results from an exploratory factor analysis of data gathered using the…

The phenomenological study illuminated the lived experience of senior-level student affairs administrators who encountered high-profile crises, such as natural disasters, intentional violence, or accidents. In the midst of unimaginable tragedy, their lived experience was defined by: uncertainty and fear, heightened awareness, personal impact, and…

The combination of Black Lives Matter activism, college student protests across the country, and the recent Supreme Court ruling on the historic Fisher v. University of Texas-Austin case have placed race at the center of many national and collegiate conversations. Such an amalgamation of race-centered politics is likely to affect Black faculty and…

How can universities ensure that the first-year learning experiences are purposeful, personal, and transformative? This study explores challenges post-secondary institutions face in the ever-changing landscape of first-year teaching and learning. It spanned 18 months and included surveys, reflections, and an environmental scan of 92 first-year…

One way that institutions have responded to hostile campus environments for minoritized students is by creating bias response teams (BRTs). In this critical intrinsic case study, we examined ways 16 campus educators (i.e., student affairs professionals, faculty, and administrators) at a large predominantly White public university in the Midwest…

As higher education institutions in the United States strive to maximize their use of resources to better support students, it is critical for professionals to make data-informed decisions. Most institutions are currently gathering an abundance of data from multiple sources, which provides a good opportunity for functional units, divisions, and…

In the United Kingdom (UK), policy and provision for students with disabilities in post-compulsory education has made considerable progress in a relatively short time. This growth has been aided by several factors, arguably the most significant being the introduction of legal requirements in 1995. Many institutions and organisations have tried to…

This article aims to illuminate the transcendent relevance of Patricia Hill Collins' Black feminist thought (BFT) by explicating the role the theory plays in grounding the work of a student affairs faculty member. The criticality of culturally responsive practice is highlighted by centering the ways an intentionally Black feminist consciousness…

Despite earning roughly half the doctoral degrees in public administration, women remain underrepresented in public affairs programs, particularly in senior positions. Studies describe a leaky pipeline from which women exit the academic career, and there is growing interest in removing administrative, structural, and cultural barriers facing women…

This article describes one Syrian student's experience coming to the United States to study at a private research university. Based on his time in the US, Musbah Shaheen asserts that the current practices of working with international students on college campuses contribute to the erosion of international students' cultural belonging. The ability…

College students receive countless messages about "following passion" and "doing what you love" (DWYL). What happens when these repeated messages ultimately do a disservice to some students? Although pursuing one's interests is strongly encouraged, the author explores the limitations of the DWYL advice at all costs, including…

Responses of student affairs leaders to questions about the opportunities and joy they find in their work are examined and discussed.

This paper focuses on the meaning, classification and types of support staff, their contributions towards conducive teaching and learning environments, conditions required/attributes required for support staff to be employed in temporally or permanent terms. It further identifies current situations and challenges in recruitment and recruited…

In this qualitative study, 74 self-reported incidents from student affairs professionals at different levels of experience were analyzed to support the claim that the 10 ACPA/NASPA competency areas increase in complexity as expertise develops. Participants at all experience levels were observed using (a) personal and ethical foundations, (b)…