The National Student Survey (NSS) seeks to measure how 'satisfied' students are with their programmes of study and educational experience. Ongoing NSS data demonstrates that global satisfaction scores are increasing; however, when this is separated into disabled and non-disabled students, downward satisfaction trends for disabled students are…

Learning centers and academic support programs are often idealized entities campuses look to for student success, retention, and engagement. By untethering our thinking about program boundaries, identities, and alliances and radically reforming, we can generate interest, passion, and opportunities across campus. The force of redistributing…

University tutoring consists of a set of heterogeneous actions aimed to support students, upon entering the University and throughout their academic life. The tutoring implements the resources needed to cope with possible difficulties in each phase of the training process. It also provides information and advice to better address the study course,…

At postgraduate level, success often depends on the ability to produce quality academic writing. To develop a framework to support postgraduate research writing, we explored the writing experiences of twenty-four postgraduate students from non-native English-speaking backgrounds. Semi-structured interviews were conducted with these participants,…

This descriptive study surveyed the perceptions of teachers, counselors, and administrators on issues pertaining to school services and academic and instructional challenges of English Learners (ELs) in NYC public high schools. This study attempted to identify factors that increase the dropout rate of high school English learners. In addition,…

The concept of TQM is really needed by educational institutions, considering the needs and user satisfaction are the main goals of services in an educational institution. The synergy of student expectations and campus interests will be achieved if academic services are carried out by prioritizing aspects of quality, adequate facilities, and…

Academic support services such as coaching and mentoring programs have shown the most promise, but only when they are implemented in a very proactive manner--when they provide students with personalized follow-up and attention. Unfortunately, these programs are often expensive, making them hard to implement or scale at a regional or national…

We use confirmatory factor analysis (CFA) to test the validity and reliability of three non-cognitive factors--resilience, grit, and growth mindset--as well as to examine whether those factors predict academic success for a sample of students primarily represented by first-year African American students at three Historically Black Colleges and…

First-generation college students (FGCS) face unique challenges compared to non-first-generation peers. Lack of personal, emotional, financial, or psychological support may create difficulties adapting to college. The focus on affordability in higher education and lowering the cost of a bachelor's degree has also made the transfer process an…

The discourse about men of color in higher education centers on their lower enrollment, persistence, and graduation rates. This paper drew on validation theory to understand how two men of color programs helped 41 Black, Latino, Asian American, and Pacific Islander college students develop healthy gender expression and emotional vulnerability.…

The emergence of COVID-19 significantly hindered student access to valuable university resources aimed at promoting engagement and academic success. The need to adapt the academic support services to a virtual environment also presented an opportunity to tailor these services to be more effective in chemical education. The primary goal of this…

Since the passing of the Americans with Disabilities Act (ADA) in 1990 many works related to the ADA and how higher education programs comply with the ADA have been published. However, few studies have investigated the factors associated with educational completion for students with physical disabilities (SWPD) in physical therapist programs. The…

While community colleges excel at expanding postsecondary enrollments, these institutions often struggle to help students succeed. A chorus of school leaders and policymakers increasingly agree that broad-based, comprehensive organizational change is needed to drastically improve community college student success and equity. The Guided Pathways…

The majority of Pasifika students at the University of Otago come from other parts of New Zealand and have to adapt to studying and living in an environment that does not have a strong Pacific culture. These changes potentially affect their education experience and academic performance. Students may form social networks through religious…

This resource guide is a companion to the report, "Helping Underserved Students at Higher Performing iPASS Colleges: An Exploration of Support Practices." The report details how Black, Latinx, and low-income students are supported at five institutions that participated in the study. This guide describes and provides hyperlinks to useful…