As a predominant research method, the mail survey has been the subject of a considerable body of research. Several major reviews of research have been published that attempt to synthesize findings of empirical studies and identify techniques that stimulate responses. The review articles are examined, identifying procedures and potential…

The effect of interview length on wave nonresponse in a longitudinal survey was studied, controlling for respondent-specific characteristics known to affect survey response. Data from the National Longitudinal Survey of Youth were used, for a sample of over 10,000 people who were 14 to 22 years old when first interviewed in 1979. These individuals…

Possible bias due to sampling problems or low response rates has been a troubling "nuisance" variable in empirical research since seminal and classical studies were done on these problems at the beginning of this century. Recent research suggests that: (1) earlier views of the alleged bias problem were misleading; (2) under a variety of fairly…

What causes a student to participate in a survey? This paper looks at survey response across multiple surveys to understand who the hard-core survey responders and non-responders are. Students at a selective liberal arts college were administered four different surveys throughout the 2002-2003 academic year, and we use the number of surveys…

The purpose of this review was to look for trends across time in response rates and variables studied for published mail surveys and to compare response rates and variables studied for different target populations. Studies were identified in databases in four fields: education, psychology, business and marketing, and sociology. A total of 225…

The National Household Education Survey (NHES) is a telephone survey of the noninstitutionalized civilian population of the United States that collects data on educational issues that are best explored through contact with households rather than with institutions. The NHES has been conducted in 1991, 1993, 1995, and 1996. In the 1996 NHES…

The National Household Education Survey (NHES) is a data collection effort of the National Center for Education Statistics that collects and publishes data on the condition of education in the United States. The NHES is designed to provide information on issues that are best addressed by contacting households rather than institutions. It is a…

In November 1995 staff from the National Center for Education Statistics sent a questionnaire about customer service to each of the Common Core of Data (CCD) coordinators who are responsible for the data reported annually on the CCD surveys. These surveys include the National Public Education Finance Survey (NPEFS) and four largely nonfiscal…

This article provides advice on how to plan and conduct an alumni census through the mail, drawing on the experiences of Stonehill College in North Easton, Massachusetts, which undertook such a survey in 1992. It focuses on costs, information needs, questionnaire design, mailing considerations, reporting the results, and expected response rates.…

Two investigations were conducted to examine whether incentives increased survey returns from 297 and 100, respectively, former teacher education students; and idiographic characteristics, incentives, and multiple mailings influenced respondent perceptions. Establishing a communication network increased the number of responses; incentives and…

Discussion of a user-driven survey conducted at the University of California, San Diego libraries focuses on the methodology that resulted in a high response rate. Highlights goals for the survey, including acceptance of data by groups outside the library and for benchmarking data; planning; user population; and questionnaire development. (LRW)

This chapter discusses the theoretical literature on why people choose to respond to a survey and reviews the latest empirical research on how survey administration and the characteristics of a survey affect response rates. (Contains 1 figure.)

Many do not consider the effect that missing data have on their survey results nor do they know how to handle missing data. This chapter offers strategies for handling item-missing data and provides a practical example of how these strategies may affect results. The chapter concludes with recommendations for preventing and dealing with missing…

Recent mental health policy development has focused on the assessment and management of risk in vulnerable clients. Counsellors have a significant role to play in delivering mental health care in a range of settings, with clients sometimes presenting with suicidal ideation, self-injury and a risk of violence. The aim of this research was to…

The increasing use of technology in education, especially the World Wide Web, has led to the development of online administration and reporting of student ratings of instruction. In this chapter, the author examines important issues related to online reporting of student survey results--most notably, the problem of obtaining adequate response…