Using an appreciative inquiry framework, this qualitative participatory research study identified opportunities to foster a more positive and sustainable work culture for parent-identified student affairs staff and beyond, built on existing elements that support thriving and work-life harmony in the profession. Participants self-selected to attend…

The field of student affairs has been characterized by high levels of attrition, burnout, compassion fatigue, and a lack of appreciation and recognition for its dedicated and highly skilled professionals. The COVID-19 pandemic magnified and intensified these tensions, and a high percentage of student affairs practitioners are considering leaving…

This study addressed the need to understand the negative experiences of student affairs practitioners of color (SAPOCs) related to racial battle fatigue (RBF) and the accompanying need to explore how SAPOCs working at predominately white institutions (PWIs) experience RBF. The author conducted a multiple-case study with 10 SAPOCs, who served as…

Students learn how to be a leader and how to develop their leadership capacity as they participate in shared experiences or learning communities, many of which are facilitated by student affairs professionals through campus activities programs. For large numbers of college students, their first learning community, and subsequent path to future…

Though 92% of California's community colleges are federally recognized Hispanic-serving institutions (HSIs), Hispanic/Latinx students have disproportionately low success rates statewide. HSIs have been slow to center their Latinx students, opting instead for race-neutral policies and practices. Such approaches prevent educators from addressing the…

This qualitative study explored how supervisors in student affairs describe their supervisory learning journey. Supervision is an important facet of the student affairs profession, yet there is an apparent lack of intentional supervisory training and development for these professionals. This study endeavored to understand how supervisors in…

Using qualitative data from 22 early-career-student-affairs professionals, this study examines the relationship between social and professional identity and professional practice. Guided by the R-MMDI and a criticalist perspective (Freire, 1970), we find that race, gender, age, and first-generation status are the most salient identities in the…

Although universities often expect student affairs staff to possess advanced leadership skills, many have not undergone formal training as leadership educators, which often leads to inconsistent outcomes in leadership development programs. Drawing on best practices in facilitating leadership learning --including the use of multiple pedagogies,…

The principal purpose of this doctoral study was to investigate how intersectionality is understood and utilized by practitioners within the field of student affairs in North American higher education. Additionally, the study explored how intersectionality is applied to student affairs practitioners' student development and identity development…

Canonical research and identity-evasive best practices have pushed Student Affairs Professionals (SAP) to limit the applicability and effectiveness of involvement for a swath of the student body. By examining the push for involvement on college campuses, it is imperative to critically examine the impact traditional forms of student engagement have…

If centralising university services is regarded as operationally ineffective, why do managerialised universities continue to organise themselves this way? We investigate an occurrence of this paradox at a regional Australian university, where professional staff services were centralised for a period of 7 years. They were separated from academics…

This multiple site case study explored staffing in student affairs divisions and the experiences of practitioners. This research study used Creamer and Winston's (2002) Integrated Model of Staffing Practices to structure the case study and analyze the data. A systematic approach to staffing is necessary to provide student affairs staff the…

In a recent study conducted by the National Association of Student Personnel Administrators (NASPA), Pritchard and McChesney (2018) identified three key challenges to student affairs professionals: increasing student diversity, higher costs and reduced funding in higher education, and business-model pressures for efficiencies. The same report…

This study aimed to address the state of data driven decision practices within the Division of Student Affairs at South County College. Framed by an exploratory qualitative case study, this project conducted semi-structured interviews of directors of student affairs and a document analysis of annual reports of the seven departments that constitute…

Higher Education Institutions (HEIs) need to stay abreast of advances in communication technologies to be student centric, but institutional adoption of Short Messaging Service (SMS) text varies widely and research on incorporation for advising is limited (Arnold et al., 2020; IPEDS 2020; Santos et al., 2018). This quantitative study explored…