Past events, such as "close calls," can provide valuable learning opportunities, especially in aviation, where learning from past errors could potentially help to avoid future incidents or accidents. This study investigated whether three cognitive biases (availability, outcome, and hindsight bias) could influence pilots' perceptions of…

Purpose: This paper aims to explore the manoeuvring room of higher education institutions to take action to reduce emissions from academic flying. In particular, this study investigates how university staff and central actors in university management evaluate potential measures in this area. Design/methodology/approach: The authors applied a…

In seeking to investigate the use of "sorry" in interlanguage refusal by Thai EFL users in an intercultural communication context, the present study collected data from Thai flight attendants who served passengers on international flights for a Thai airline, so as to examine how "sorry" is adopted in refusals in the context of…

Attraction effects arise when a comprehender erroneously retrieves a distractor instead of a target item during memory retrieval operations. In Korean, considerable processing difficulties occur in the agreement relation checking between a subject and an honorific-marked predicate when an intervening distractor carries a non-honorific feature. We…

This philosophy of education paper describes a schizophrenic situation. A new airport is being planned in the locale of a university which is a Centre of Excellence of Education for Sustainable Development (ESD), and the university is a major partner. The airport involves an investment in jobs, resources, and will encourage further economic…

In the airline business, cabin crew are the employees who have direct contact with passengers. They are in an occupational group that generally has to face many difficulties in the workplace. In addition to their responsibilities to ensure the safety of the flight, one particular issue that creates tremendous stress for cabin crew is when they…

For successful English language communication, EFL students are not only required to have effective language skills for the workplace, but also be able to use the language socially. This study aims to 1) examine student progress in language achievement in the airline context and 2) to investigate student attitudes towards the use of CLT activities…

The purpose of this study was to analyze the potential of Virtual Reality (VR) employment in airline pilot training. Specifically, this study conducted an experiment that introduced VR equipment into the Multi-Crew Cooperation (MCC) course in the United Kingdom (UK). Increasing pilot throughput in airline pilot training is critical as demands for…

This May marks the 80th anniversary of the "Hindenburg" disaster. On May 6, 1937, the German passenger zeppelin "Hindenburg," hovering 300 feet in the air and held aloft by seven million cubic feet of hydrogen gas, burst into flames while preparing to dock at the Naval Air Station in Lakehurst, NJ (Fig. 1). Amazingly, the…

In this article, we offer a critical perspective on the interrelationship between internationalisation and sustainability, particularly regarding the contribution higher education internationalisation practices reliant on mobility have made to climate degradation. Specifically, we focus on carbon emissions linked to air travel in the context of…

English for Specific Purposes (ESP) plays a pivotal role in enhancing the communicative competence of students preparing for careers. In order to develop the ESP learning materials for ground handling students, this study focuses on the needs analysis. The needs analysis will capture two aspects: 1) The participants' perspectives on the…

Purpose: Reducing our carbon footprint (CF) or decarbonizing is a sustainable development goal. Although there has been an increase in research on this topic, little is known about the status of CF research within universities. The purpose of this paper is to identify the initiatives implemented in universities aimed at reducing CF in their…

Students have been taught that atmospheric temperature drops linearly with altitude, up to approximately 15 km. However, even after completing an undergraduate degree program, most students have only memorized such information and have never had the experience of measuring it. Students often assume that experimental tasks must involve the use of…

This paper discusses a post-conference experience involving attendees who utilized airport space to debrief through face-to-face (FtF) communication. Their temporary spatial proximity led to an idea generation process of recalling, rethinking, and getting ready for what's next. Literature about learning spaces, knowledge management, and the…

Employee empowerment yields positive outcomes for employees, managers, and organizations. Yet, too many employees feel disempowered at work, and managers, while wanting to empower employees, often do not know how. Contributing to this state of affairs is the lack of published, high-fidelity exercises explicitly designed to instruct students on how…