Reviews the litigation the international publisher Gordon and Breach initiated against the author and publishers of serials pricing surveys. Events that led up to and followed the lawsuits are recounted, and reactions to the lawsuits from the library community are summarized. (28 references) (EA)

Presents results from two surveys of catalog departments in academic libraries that were conducted to determine the changing role of catalog librarians. Main areas of focus include catalog department organizational patterns; the managerial responsibilities of the cataloger; and which cataloging tasks are performed by professionals and which are…

Six professionals in the library field--two with the Masters of Library Science (M.L.S.) degree and four non-M.L.S. professionals--express their views regarding the role for non-M.L.S. specialists in the library environment. Areas of expertise cited for non-M.L.S. professionals include business, marketing and public relations, personnel…

Examines Villanova University's decision to stop selling Cliffs Notes in its bookstore and attitudes toward Cliffs Notes, highlighting honest work, shortcuts, serious research, critical thinking, and original thinking. Provides the following advice for librarians: avoid being parental; avoid unexamined judgments; and avoid undervaluing Cliffs…

Investigates the effect of the Internet in references services in Malaysian academic libraries, and examines library professionals' perceptions of the importance of the Internet in reference work. Respondents felt the Internet has contributed positively to reference work and has enhanced their effectiveness and efficiency; however, a majority…

Examines the exchange of publications, professional goals, and techniques between Russian and United States libraries and librarians following World War I. Discusses Russian and U.S. initiatives, U.S. librarian attitudes toward the Soviet experiment and Soviet librarianship, and Soviet librarian attitudes toward the U.S. and its library practices.…

Discusses marketing techniques for teacher librarians based on six levels: basic assumptions; library resource program, including attitudes for success; school, including a collaborative environment; administration, including program support; community, including awareness; and state and national, including professional participation. (LRW)

The purpose of this study was to identify attitudes of public librarians toward the marketing of library services and relate these attitudes to selected independent variables. A questionnaire was mailed to individual members of the New Jersey Library Association. Although most of the respondents had generally positive attitudes toward library…

The reference interview is a critical function of reference work; what a librarian says and does can either build a relationship of trust and satisfaction with patrons, or serve to distance them from librarians. This pilot study examined the attitudes of academic and public librarians toward the reference interview. Librarians from Kent State…

This report contains the results of a survey sent to 2,883 librarians throughout Pennsylvania, both members and nonmembers of the Pennsylvania Library Association (PLA). The nonmembers of PLA were members of the American Library Association (ALA), however. The total response rate was 21% (n=620). There were recurring themes in the responses from…

This report is the result of a task force's examination of factors that promote or discourage access to public libraries, i.e., economic, educational, social, attitudinal, physical, and geographical factors. It begins by identifying the seven issues that the study focused on: (1) what makes a person feel welcome and comfortable in a public…

To gauge their feelings about the first five years under the Kentucky Education Reform Act (KERA), school library media specialists were asked how professional roles and programs had changed, how library media programs supported specific KERA strands, and how continuing education or professional development activities had been helpful. Includes…

Compares a digital reference service that uses instant messaging with traditional, face-to-face reference based on experiences at the Southern Illinois University library. Addresses differences in reference questions asked, changes in the reference transaction, student expectations, bibliographic instruction, and librarian attitudes and procedures…

Discusses the issues involved with setting the tone for a library instruction session and emphasizes the importance of the first five minutes of the class. Topics include adequate planning; making contact with students; student attitudes and library anxiety; librarians' anxiety; and setting the tone for lifelong learning. (Author/LRW)

Discusses results of a study that produced a preliminary sense of reference librarians' experiences in adapting reference practice to the digital environment, and described their own views about digital reference. Considers reference interviews, digital reference service quality and standards, and types of questions best suited to digital…