Administrative burdens scholarship has explored the factors influencing bureaucrats' perceptions and administrative discretion when entitled individuals seek policy benefits. Few studies, however, have recently investigated such phenomena with undocumented youth immigrants. Drawing from online web surveys and conducting a mixed methods study, I…

Professional development and training (PD&T) is a key component of the work of a member association. American Association of Collegiate Registrars and Admissions Officers (AACRAO) delivers PD&T for its members through the traditional methods of conferences, publications, journals, and workshops, and more recently through webinars,…

Although it is well established that college entrance exams have become a key factor for admission to selective institutions, less is known about the influence of test scores in relation to other academic factors in the evaluation of a student's application file. This study conducts a randomized-controlled trial to determine whether providing…

Of the 41 nations in the Organization for Economic Cooperation and Development (OECD) and the European Union, the United States is the only country that does not mandate any paid leave for new parents. Every other nation requires at least two months of paid leave. Five states--California, New Jersey, New York, Rhode Island, and Washington--and the…

As the number of traditional-aged college students has declined, competition has risen. Admission counselors, who are responsible for recruiting entering students, bear the brunt of this challenge. Nowhere is recruitment more important than at tuition dependent institutions, where revenue from student charges is the financial lifeblood. These…

Purpose. The purpose of this qualitative phenomenological study was to focus on college counselors' perspectives and insights when transferring credits from dual enrollment, advanced placement, and International Baccalaureate programs and the impact on at-promise groups in California. Theoretical Framework. The CIPPO model, which consists of…

There are a growing number of creative new ways that college admission professionals are reaching students and their families, but often, experts say, the biggest payoff can come from the simplest technique: building relationships. And those relationships may extend beyond the short-lived connections to the student who is inquiring or enrolling,…

There is a lack of research on institutional e-accessibility and transfer-credit-software adoption and how these technologies impact college students and professionals. Accordingly, this study explores how adopting technology products can improve the transfer process experience for transfer admission counselors and students. In doing so, the study…

Chief diversity officers (CDOs) are leaders in higher education and are called upon to play a transformational role in diversity, equity, and inclusion (DEI). Williams and Wade-Golden (2013) position CDOs as change agents, strategic partners, and invested advisors on our college campuses (Aguilar, 2020; O'Neil Green, 2013). Although the role of…

Undergraduate admissions offices are tasked with recruiting, admitting, and yielding students for their respective institutions, a process that impacts the current student body and ultimately, the alumni of a given school. At selective undergraduate institutions, job responsibilities for admissions officers can include traveling to meet…

Undocumented immigrants face learning, compliance, and psychological costs when confronting in-state resident tuition (ISRT) policy implementation. Building on administrative burdens scholarship and using qualitative data from 19 semi-structured interviews with undocumented youth immigrants, this article examines administrative burdens that may…

The American Association of Collegiate Registrars and Admissions Officers (AACRAO) is a nonprofit, voluntary, professional association that relies on its membership to provide content, leadership, feedback, and financial support. The association promotes the well-being and advancement of professionals in the higher education community by engaging…

The American Association of Collegiate Registrars and Admissions Officers' (AACRAO's) Strategic Enrollment Management Endorsement Program, or SEM-EP, is a well-defined, self-paced professional development program and career advancement track for in-service enrollment service professionals. Designed to promote industry competency and readiness, the…

As there is a paucity of research in the creation of a social media marketing framework for higher education administration and marketing managers. This study sought to create a framework for higher education and the use of social media in current recruitment strategies. Through the lens of current, successful business marketing models, this study…

During the 2019 American Association of Collegiate Registrars and Admissions Officers Strategic Enrollment Management (SEM) Conference, there was much discussion about how important change management is for successful SEM implementation. While we have known for some time that SEM needs institution-wide collaboration and support to achieve its…