The purpose of this phenomenological study was to explore the lived experiences and perceptions of 20 customer service agents regarding employee turnover. Building upon the Herzberg 2-factor theory, research was conducted to identify factors contributing to employee turnover. Data were collected through participant interviews and explored using…

The aim of the paper is to research the important process of the history of the educational development of Estonia, the reform of the national school curriculum which began after the teacher's congress in 1987 and ended in 1996 when government approved the document. That reform was carried out in the context of thoroughgoing and dramatic…

This investigation will discuss the emergence of an economistical perspective among the dominant approaches of organization theory in the United States since the inception of "organization studies" as an academic discipline. It maintains that Contingency theory, Resource Dependency theory, Population Ecology theory, and Transaction Cost theory…

Extant research on social movements has highlighted activists' discursive tactics to challenge the state, yet little analytical attention focuses on elite efforts to dominate the discourse arena through the deployment of oppositional frames. This paper analyzes elite oppositional framing surrounding the placement of a highway bypass in the Czech…

Dewey proposed a new theory of language, in which the form (such as symbols) and content of language are not separated. The content of language includes the physical aspects of the world, which are purely quantitative: the life process, which involves functional responses to qualities, and the human life process, which involves the conscious…

The article critiques Halfacree's conceptualisation of rural space for masking the workings of power within "black boxes" such as "structural coherence" and "trial by space". One consequence is that rural change's social activities and also their social and personal consequences are cloaked, thereby rendering the localised fault lines of rurality…

Using data from the Multi-Institutional Study of Leadership, this study examines the relationship between the eight values of the Social Change Model of Leadership Development with a student's spiritual quest. Finding consistent positive relationship between the two constructs, the article discusses the intentional use of reflection in student…

In 2008 Quebec introduced a new ethics and religious culture course. This marks a significant development in Canadian education as the mandated curriculum is intended for use in publically funded secular schools. In the past such courses have been in the domain of denominational schools. This new approach is examined in the context of the profound…

Large, pervasive, and persistent racial inequalities exist in the onset, courses, and outcomes of illness. A comprehensive understanding of the patterning of racial disparities indicates that racism in both its institutional and individual forms remains an important determinant. There is an urgent need to build the science base that would identify…

On January 20, 2009, Dr. Manmohan Singh, the prime minister of India, became the leader of the free world. The free world's attention was focused elsewhere: Senator Barack Obama, who on that day became President Barack Obama, quietly abdicated the role now taken up by Dr. Singh, having run an election campaign premised upon the ever-present but…

Social entrepreneurship, while not a new term, does not have a universal definition. Teaching entrepreneurship in a comprehensive university capstone course often includes a formal business plan project. By incorporating concepts of social entrepreneurship, students develop an awareness of entrepreneurship beyond a more traditional approach. This…

Background: Disadvantaged young women in England have been documented as having unmet needs. This has resulted in the growth of gender-specific intensive intervention programmes in which a more holistic women-centred service approach is implemented. Gender matters because structural inequalities (bias and disadvantaging societal conditions) that…

A quasi-experimental mixed-methods study was conducted to evaluate the effectiveness of an equity intervention on teacher candidates' understandings of school-based inequities. Three pre/post instruments were used to gauge the difference in participants' equity beliefs, skills, and knowledge. Treatment participants (N=35) were exposed to a…

Transformational learning is a process resulting in deep and significant change in habitual patterns of identity, thought, emotion, and action, enabling new approaches to role enactment. This article explores how moving from a framework of dilemmas, which require solutions and one-sided choices, to a framework of paradoxes that embraces tensions…

The globalization of economies and societies has created many positive influences on American universities. One relevant influence is increasing the number of international students. Conversely, these students encounter many social and academic challenges. Therefore, universities should adapt their programs to assist international students in…