Ranganathan believed that effective reference service depended on the intuitive "flair" of the librarian and on the use of an analyticosynthetic classification scheme. (Author)

Describes HOOT OWL, the after-hours reference service of the Los Angeles Public Library. (PF)

Society judges the accountability and dependability of librarians and libraries. Reference librarians must collect and use as many facts as possible in measuring services. (KP)

Explores the implications of nonverbal communication, particularly body movement, for the library reference interview. (Author)

Genealogists and librarians often clash, but these library patrons should receive equal aid and time from reference librarians. (A related article is LI 502 568). (SJ)

A technique developed to collect statistics on reference and information services and library-staff time utilization is described. This technique consists of taking continual inventory of actifities and recording them on a specially designed service record card. (5 references) (Author/NH)

Compiling bibliographies is a pastime that is at once fascinating, aggravating, and satisfying. The author presents some thoughts on the techniques of compiling bibliographies. (MF)

Search theory is applied to scanning library shelves or catalogs for items of immediate utility. (Author/AB)

Describes a special reference service that supports administrative, planning, management, and technical levels of an organization operating within the research and development and major systems acquisition environment. More than 15 references are cited. (Author/FM)

Describes what is happening concerning developmental information service guidelines published by the Reference and Adult Services Division (RASD) of the American Library Association (ALA) in 1976 and discusses evaluation guidelines for reference/information services of libraries. (Author/JD)

Briefly describes content of eSchool News Online, an Internet-based publication for school officials containing reviews of current events, news relevant to schools, searchable archives, funding sources, technology forums, a calendar, and online access to hardcopy publications and special reports. Web address is www.eschoolnews.org. (PKP)

Herrick Library (Alfred University, Alfred, NY) reference guru of 18 years, Frank McBride, retired recently, leaving a smaller and less experienced staff to collectively handle reference questions. Frank had conscientiously documented much of his experience in a collection of paper files. In this column, the author (Herrick's new coordinator of…

Linking research and teaching is a topic of international interest. The links may take many different forms and may be found in all types of higher education institution. The main aim of the paper is to explore the complexity and contested nature of the research-teaching nexus in different national and institutional contexts, with particular…

This article considers strategies for promoting information literacy other than classroom instruction. Library services, such as the creation of pathfinders, excellent reference practices, and provision of user-friendly Web pages, are considered in terms of how they might be useful in supporting an information literacy initiative.