Learning centers and tutoring programs serve a unique function as they are situated between academic and student affairs. Despite their importance, little research has focused on the key knowledge, skills, abilities, and competencies required for success as learning center directors. This qualitative study addressed this gap by exploring critical…

Women of Color student affairs staff experience the nexus of gendered and racialized traumatization regularly in their institutional environments; yet, their experiences are underrepresented in both student affairs leadership and in scholarly literature. Furthermore, identity-conscious, trauma-aware supervision is a promising protective strategy…

This ethnographic study aims to understand the effect of COVID-19 on schools in the United States and Scotland for students at secondary schools. Challenges in education have been immense since the start of the COVID-19 pandemic. Schools shifted to "safer at home" policies driving in-person classroom learning to online learning. Early…

International educators have continually served on the front lines supporting international students, ensuring university compliance with changing federal policies, and assessing risks related to travel and global engagement. As a result, international educators often have to navigate multiple conflicting roles within their jobs on college…

The shortage of qualified administrators who can utilize data analytics means that institutions are not able to harness data analytics to its fullest potential in order to remain competitive in a higher education market that continued to reward institutions that embrace entrepreneurship. Examining how new student affairs professionals in US higher…

The lack of women leaders in higher education and more specifically Christian higher education has been a concern for some time (Beeny et al., 2005; Haley & Jaeger, 2012; Kellerman & Rode, 2014; Longman & Anderson, 2016; Shepherd, 2017). While the number of women leaders in the field continues to grow, the specific experience of women…

The COVID-19 global pandemic caught the United States and the rest of the world ill-prepared, and many institutions of higher education continue to wrestle with unprecedented challenges to provide effective support services to their students. This paper examines how a mid-sized university in the Mid-Atlantic region of the United States reimagined…

In this manuscript, we use Reason and Kimball's (2012) Theory to Practice Model to illustrate our experience building a Center dedicated to addressing dating and sexual violence among college students. We provide details of the context in which we work, highlight the processes we engaged in to recruit a broad swath of campus community members to…

Student affairs administrators in higher education spend time advocating for students in times of crisis. Whether case management occurs within a full-time case management role or as added responsibilities onto an administrator's job, the hours and minutes spent helping students manage crises add up to a significant amount of time. This article…

Student affairs scholarship has highlighted the importance of supervision, which is often an underdeveloped function of many professional positions. This study focused on 11 residential life mid- and senior-level supervisors to understand how restorative practices (RP) may be used to supervise staff. Major themes included conceptualizations of RP,…

There is continuing struggle within higher education on how to recognize what is and is not a student affairs role on a collegiate campus. Furthermore, the process of assessing and defining the skills, competencies, and dispositions required for those roles is not agreed upon across campus environments. They often include administrative tasks that…

This study aimed to critically explore and analyze the experiences of Black mothers who work in student affairs. Using Black Feminist Thought and a critical constructivist framework, this study sought to analyze how race and gender interacted for Black women who work in student affairs. Black women experience both racism and sexism in the…

Midlevel student services managers (MSSMs) in higher education institutions (HEIs) are middle managers overseeing critical programs and services impacting the retention and engagement of students. Besides having to negotiate competing priorities from superiors above and subordinates below, MSSMs must also navigate HEIs with distinctive features…

As a growing number of colleges and universities establish inclusive postsecondary education (ISPE) programs for students with intellectual disability, new questions arise about how to best to support their full participation all aspects of campus life. One issue that has received limited attention in the literature is alcohol use among young…

With a growing demand for addressing the mental health needs of students, so is the need for faculty and practitioners in student affairs and academic affairs to engage in supporting students through their trauma, due to a lack of mental health resources and a rise in students' feelings of isolation and anxiety, as a direct result of the COVID-19…