Student affairs is a field compromised of employees representing several generations, each of which has different experiences, preferences, and expectations for the workplace. With these differences comes the potential for misaligned expectations between colleagues and supervisors. Employers need to consider how to understand these differing…

The existing research about racism in higher education has focused on faculty and students of color. Currently, there is a lack of research on how racism impacts staff at colleges and universities. This study sought to fill the gap in the literature by exploring the phenomenon of racism in student affairs at public or independent Historically…

Despite the critical contributions that student affairs professionals make to college students' learning and development and campus operations, mid-level professionals are at risk of leaving the field altogether. The current study investigated the role of sense of belonging in mid-level student affairs professionals' experiences and their turnover…

The value of lifelong learning and alterations in course delivery modes and programme structures of graduate education to include evening and weekend coursework have increased the presence of multiple generations in educational settings (Sánchez & Kaplan, 2014). In a number of fields, such as business and public administration, age diversity…

This study examined the lived experiences of Latina mother-practitioners in student affairs during the COVID-19 pandemic. The pandemic affected individuals in a variety of ways, and as people continue to grapple with its evolution, exploring the experiences of Latina mother-practitioners ensures they are a part of research related to it.…

The purpose of this study was to explore how emotions and identity development create pathways for White deans of students to understand their responsibility in fostering a campus community that is equitable for all. From the frameworks of emotional intelligence and White identity development, I illustrated the nature of the varying, often…

Student services play an essential role in higher education, not only by reducing student dropout rates but also by increasing student retention. This study explored the role of student services in promoting student retention which in turn addresses the problem of college student attrition at a private, non-profit Ugandan university. The purpose…

Trauma-informed practices were initially designed for children; however, we argue that higher education is well-positioned to address the needs of adults as well. This paper discusses adopting trauma-informed practices in organizations and relational spaces. We also share preliminary findings from a qualitative pilot study that explored the…

Operating from intersecting theories of validation, marginality, and mattering, this phenomenological study investigated undocumented student support services from the perspective of 49 Undocumented Student Resource Center (USRC) practitioners. In-depth interviews highlighted the ways that USRC practitioners served as validating agents, directly…

This qualitative narrative inquiry examined the professional preparation of sorority and fraternity (SFL) professionals working with culturally-based sororities and fraternities. Using narratives drawn from 15 professionals and guided by our conceptual framework, we unpacked important findings in terms of ways participants referenced their limited…

This article primarily uses document-based historical methods to reconstruct Stephen Lenton's LGBTQ advocacy while a student affairs professional at Virginia Commonwealth University from 1970 to 1980. Lenton enjoyed significant career success in his first several years at VCU, establishing popular and successful programs and a strong rapport with…

As the number of racially diverse students on university campuses in Canada increases, so too do questions about whether and how postsecondary institutions are equipped to create a welcoming, respectful, and supportive learning community for a racially diverse student body. This research explored how a residence life management (RLM) team could…

White senior-level student affairs professionals are well-positioned to address issues of social justice and inclusion, oppression, privilege, power, and Whiteness within the field of student affairs. Their level of responsibility, scope of interaction and influence, and professional position provide senior-level student affairs professionals with…

This quantitative study explored the secondary trauma experience of Canadian student affairs professionals. Using a composite scale comprised of the Secondary Trauma in Student Affairs Professionals scale (Lynch & Glass, 2019), the Brief Resilience Scale (Smith et al., 2008), the Survey on Perceived Organizational Support (Eisenberger, Armeli,…

To date, we have the most diverse workforce in history. There currently four generations of professionals within our workforce: Baby Boomers, Generation X, Millennials, and Gen Z. Millennial and Gen Z professionals have recently overtaken Generation X and Baby Boomers as the largest generational cohort in the workforce. During this generational…