The study examined the extent of cross-disciplinarity in nanotechnology and transportation engineering research. Researchers in these two fields were determined from the web sites of the U.S. News and World Report top 100 schools in civil engineering and materials science. Web of Science searches for 2006 and 2007 articles were obtained and the…

At the end of 2006 the UNSW Library restructured its five special libraries into a new division called the Information Services Department. It was a radical restructure and provides a new model through which the Library delivers services in both the physical and online environments in a flexible and proactive manner. A pivotal role within this new…

The society relies on institutions of higher education to produce a literate workforce; one that is able to function in a dynamic, technological, information-overload environment. In support of this new thrust, most universities have incorporated the use of new media and ICTs in the teaching learning process resulting in a multi-modal approach…

Librarianship has experienced a few growing pains over the past several years as its relationship with technology matures into a productive partnership. Being overzealous to adopt new technology can sometimes lead to more setbacks than advances in the profession. However, a recent wave of research has been discussing the benefits of integrating…

At the University of Massachusetts Amherst's W.E.B. Du Bois Library's Learning Commons, only reference librarians staff the Reference and Research Assistance Desk. Surveys, a focus group, reference question transcriptions, and question-type tallies indicate that this service model is strongly preferred by users and librarians over the previous…

This paper looks at the author's outreach efforts as a distance librarian to encourage library use among a distance student population that comprises satellite locations, students attending online, students attending courses through instructional television, and students attending hybrid courses. Outcomes of the author's outreach attempts and…

A major challenge facing academic libraries is the need for reference librarians to become knowledge experts in their assigned subject areas. The subject-specialist approach increases the effectiveness of collection development, classroom instruction, and faculty liaison interactions. Simultaneously, this approach creates the need for continuous…

The authors compare Spanish faculty use of library services and the interest they express in value-added services and improvement actions. The results are based on data from a survey of 546 faculty in the field of science and technology. The study differentiates between the areas of pure science, engineering and architecture, and life sciences.…

Both the digital library and the digital reference service were invented and have been developed under the networked environment. Among their intersections, the fundamental thing is their symbiotic interest--serving the user in a more efficient way. The article starts by discussing the digital library and its service and the digital reference…

Thirty-one chat reference conversations were linguistically analyzed, compared to twenty-three instant messaging (IM) conversations held between students, and further correlated to students' satisfaction with the reference interaction. Conversations between librarians and students in chat reference are more formal than those solely involving…

As individuals become more and more comfortable mediating all kinds of situations online and through various technologies, their virtual selves increasingly overlap their "real" lives. Posting a "happy birthday!" message on Facebook is as automatic as dropping a card in the mail. E-mailing relevant links to co-workers happens as naturally as…

This study explores the perceptions that Israeli reference librarians have of their jobs and their academic environment. Fifteen academic reference librarians were interviewed over a period of four months and their answers were analyzed using the thematic analysis approach. The analysis resulted in five major themes: 1) elements in reference work…

The author's focus for this column within the large universe of the public services literature is on articles which stress what is best for the user. That may mean finding out why faculty use or do not use the physical library, considering the elimination of the reference desk, beginning or enhancing a library's virtual reference services, or…

Although the relationship between styles of learning and reference service has been taken for granted within the profession, there has been little empirical research that directly links individual learning styles to optimal reference behaviors. This paper is a call for such research, and illustrates the importance of understanding the relationship…

Library pathfinders are a time-tested method of leading library users to important resources. However, paper-based pathfinders suffer from space limitations, and both paper-based and Web-based pathfinders require frequent updates to keep up with new library acquisitions. This article details a step-by-step method to create an online dynamic…