This study examined the effects of four post-crisis responses on five different variables using a blog tool. The four post-crisis responses are information only, compensation, apology, and sympathy. The five dependent variables are reputation, anger (negative emotion), negative word-of-mouth, account acceptance and state of the publics based on…

According to a 2008 "Year in Review" report by Educational Security Incidents, an online repository that collects data on higher education security issues, the total number of security incidents reported at universities and colleges worldwide rose to 173 in 2008, a 24.5 percent increase over 2007. The number of institutions…

In recent years, colleges and universities have faced a new challenge. While there has been a movement underway on college campuses to increase the safety of a wide range of university constituents through criminal background checks (CBCs), in most cases this movement has failed to include CBCs of foreign faculty and student populations. The…

Senior scholars, the A-list of academic publishing, seem to submit fewer unsolicited manuscripts to traditional humanities journals than they used to. The journal has become, with very few exceptions, the place where junior and midlevel scholars are placing their work. Technology and changing habits have called into question the nature of the…

A downturn in the economic climate and an upturn in the technological climate might be higher education IT's "perfect storm." The confluence of budget cuts with the increased reliance on technology in almost all disciplines and administrative areas has put enormous pressure on campus IT leaders to pinpoint and fund tech services that achieve…

Over the last year, the number of reported cases of confidential information lost because of stolen laptops, lost USB flash drives, misplaced PDAs, and simple human error has significantly increased. These trends have school districts concerned with issues of violating private information. Laws such as the Family Educational Rights and Privacy Act…

Colleges and universities work hard to create environments that encourage student learning, and they develop grading policies, in part, to motivate their students to perform well. Grades provide two kinds of information about a student's abilities and learned knowledge: "internal" information that informs the students themselves about the…

Korea is recognized as one of the most advanced countries in terms of informatization. The development of informatization has impacted education, and education informatization has contributed to the improvement of teaching in the classroom. Accordingly, education informatiozation is one of the paramount pedagogical issues in South Korea. This…

This article seeks to identify and assess the readiness of "Potential" Hispanic-Serving Institutions (HSIs)--institutions located within Latino communities projected to increase the number of Latino/a high school graduates. Institutions are described based on evaluation of institutional missions, planning documents, programs, and marketing…

Help for educators and administrators may be on the way in the form of "hold harmless" documents that allow for flexibility in enforcing program policies. Having a "No Babysitting policy," and "Hold Harmless" documentation will not stop one's program from being sued. However, with the "No Babysitting policy" and "Hold Harmless" documentation…

This article provides an analysis of important considerations for documentation for school counselors. Although the American School Counseling Association (ASCA) does not provide a national protocol for documentation of school counseling services, the ASCA Ethical guidelines provide insight into ethical record keeping which protects student…

Many chief information officers (CIOs) have come to accept and even embrace the role of outsourcers in their portfolio of IT services. In 2009, 47 percent of the 352 CIOs surveyed by the Center for Higher Education Chief Information Officer Studies (CHECS) said they had selectively outsourced some part of the IT function, up from 43 percent the…

The high price of storing and processing data is hurting colleges and universities across the country. In response, some institutions are embracing greener technologies to keep costs down and help the environment. But compared with other industries, colleges and universities have been slow to understand the problem and to adopt energy-saving…

Web 2.0 applications and mobile Internet devices have added new issues to the safety/access situation for schools. The purpose of this guide is to assist school districts in developing, rethinking, or revising Internet policies as a consequence of the emergence of Web 2.0, and the growing pervasiveness of smart phone use. The Consortium for School…

Although every state in the country has recognized the importance of government transparency by enacting open government provisions, few of those statutes require training programs to encourage records custodians to comply with the law. Ten states mandate training in how to legally respond to public records requests, and some mandates are stronger…