Reviewed behavioral and industrial relations literature on grievances, and raised serious methodological, theoretical, and ethical questions. Given existing threats to traditional grievance systems, basic research, especially program evaluation, on proposed structural and behavior variants of grievance procedures is necessary. (JAC)

American Telephone and Telegraph (AT&T) and the union representing its workers--Communications Workers of America--have cooperated in a quality of work life program unique in scope and intensity: a labor-management agreement in which 40,000 Bell System employees have participated. Commitment to the program has survived a 1983 strike and the…

In the second part of his article the author suggests that money merely makes it possible to put up with a job rather than to be satisfied with it. He discusses aspects of his contention that a degree of participation in management may be closely allied to satisfaction with a job. (CE 500 444) (DS)

Training programs for new arbitrators, costs and delays of arbitration, and the federal government's new computerized system to provide current listings of qualified arbitrators are discussed. But labor and management must be responsible for arbitration reforms. (MF)

School superintendents risk being bypassed in the process of bargaining due to the emergence of new management figures, usually labor attorneys or consultants, who conduct collective negotiations between many school boards and teachers. (MF)

Concludes that labor relations among districts vary in response to and enforcement of specific contract provisions and that labor relations at the school level vary within districts, influenced by such factors as administrative leadership, staff allegiance, and student needs. (JOW)

Productivity and employment data were collected from nine manufacturing plants at monthly intervals over a period of four to five years, during which time cooperative labor-management programs were introduced. Results showed productivity increased in six of eight firms and employment remained stable in eight of the nine. (Author/SK)

This study explored labor relations practices in United States parks and recreation agencies. Responses from 200 public parks and recreation organizations are discussed and displayed in tabular form. (CJ)

Reviews some dominant trends--diversification of the levels, forms, and functions of workers' participation; the role of collective bargaining; the revival of workers' councils; structural changes; expansion of scope; means of establishing workers' participation--and discusses problems such as the role of unions and the risks of complexity and…

Transnational implications of technological change and innovation in telecommunications are discussed, including impact on jobs and industrial relations, computer security, access to information, and effects of technological innovation on international economic systems. (SK)

The doctrine of fair representation of employees by unions is first discussed in general terms, then the doctrine is discussed as it relates to a union's decision to take a case to arbitration, and, finally, the impact of the doctrine on the arbitration process is explored. Available from Syracuse University College of Law, Syracuse, New York…

The proper role of collective bargaining in the public sector is to help establish the benefits that employees will accrue as a result of their employment. Any extension beyond that should be seriously questioned. Available from Kansas Association of School Boards, 5401 S.W. Seventh Avenue, Topeka, Kansas; SC $1.00. (Author/IRT)

The author proposes an integration of Herzberg's two-factor theory of job satisfaction (job satisfaction/dissatisfaction as two separate, parallel continua) and traditional theory (job satisfaction/dissatisfaction sharing the same continuum) and a rationale for deciding which motivation methods to use for employees with differeing levels of…