Interactions between instructors and students at distance learning universities are crucial in motivating students and enhancing learning outcomes. Although prior empirical studies have examined email messages at distance learning universities from different perspectives, this is the first study, to the best of our knowledge, to explore the…

Email remains a key mode of communication between faculty and students in higher education institutions. Composing appropriate email texts is an important skill for learners; however, little technological support is available for the pragmatic aspect of email communication -- the ways in which social context influences language choices.…

This article presents results from an experiment conducted during the web-based 2017 Federal Employee Viewpoint Survey (FEVS) to evaluate an automated refusal conversion strategy whereby a sample of individuals was given the opportunity to opt out from the survey and stop receiving additional e-mail reminders. Before being added to the unsubscribe…

The topic of study was communication technology preferences of online students and online instructors. The generational cohorts of each group were all assessed to see if preferential differences existed due to age. The research problem was that technical generational differences cause challenges with effective communication between faculty and…

Paraprofessionals need support in successfully implementing literacy interventions to students with visual impairments. This study used a multiple-probe-across-participants design to evaluate the effectiveness of using performance feedback delivered by e-mail to increase paraprofessionals' implementation of constant time delay to teach braille…

High-profile school attacks highlight the need for effective school safety solutions. School safety tip lines offer a prevention-based solution. However, little is known about their effectiveness. Using a quasi-experimental multilevel design, we examined the association between school tip-line adoption and violent threats and attacks at school…

Air Tutors is an online tutoring organization that provides one-on-one and small group tutoring for K-12 students. Air Tutors uses live, online tutoring and an online platform that incorporates video conferencing and interactive whiteboards; recruits high-quality paid tutors with tutoring experience and engaging online personalities; and engages…

This article discusses the various ways in which tweets, if connected wisely, can offer a compelling narrative of what is important in New England and how the "New England Journal of Higher Education" ("NEJHE") uses Twitter to disseminate interesting news or opinion pieces from elsewhere that are often juxtaposed with something…

South African universities' use of digital technologies in learning has increased in recent years. Given that social exposure, the context and pedagogic uses of technology influence learning expectations and learner involvement, it is important to understand students' experiences of the use of different technological tools. This article employs…

The purpose of this guide is to help college administrators and staff members implement the following two interventions designed to increase summer enrollment rates at their schools: (1) An informational campaign of personalized student communications using email and mail and informed by behavioral science. The campaign simplifies academic,…

As the future of the WPA Listserv (WPA-L) remains uncertain, this article reflects on the ways the WPA-L has functioned as an important site of disciplinary knowledge-making and emotion work for the field of composition studies. It examines the potential of the listserv format for democratizing participation in the enterprise of disciplinary…

Graduate student enrollment has become increasingly important for universities. At the same time, competition for graduate students has increased, and the way those students search for programs of study has changed dramatically in the digital era. How can your program adapt and reach its graduate enrollment goals? This benchmark survey report…

The importance of staying relevant when teaching communication and advertising courses is hardly a new concept nor is the use of modern and evolving technologies to achieve this goal. However, empirically assessing college students' perceptions of online learning when it is a forced choice is an underexplored area. To address this gap and consider…

This study analyses the impacts of the COVID-19 on teaching and learning at Fianarantsoa University (FU) in Madagascar. Interview questionnaires with 50 participants were carried out at the university concerned. Results demonstrate that FU took care of its students during the lockdown by introducing various measures to prevent the spread of…

Social isolation among online college students may be a key contributor to the higher attrition rates reported by online universities relative to traditional institutions. This experiment investigated the effects of instructor-student communication on online students' self-reported social integration with faculty, institutional commitment, and…