Universal Design (UD) is widely used in architecture. It is evidenced in public and private spaces to ensure environmental access (facilities and equipment) to the broadest range of users. Universal Design for Learning (UDL) is a research-based set of principles that provide a practical framework for using technology to maximize learning…

The relatively high use rates and program attendance highlight the public value provided by local libraries at a time of dramatic economic, technology, and demographic change. The Public Libraries in the United States Survey is one important way of examining when, where and how library services are changing to meet those needs. The data, supplied…

The technology of the 21st century has had no shortage of challenges for libraries, but it has also brought opportunities. Operating systems, databases, and application environments that can use cheap off-the-shelf hardware to scale and handle hundreds of millions of transactions were not developed for libraries. However, libraries have taken…

A customer contact center offers academic libraries the ability to consistently improve their telephone, e-mail, and IM services. This paper discusses the establishment of a contact center and the benefits of implementing the contact center model at this institution. It then introduces a practical methodology for developing a valid measurement…

Rare, distinctive, unique--academic libraries are exploring new ways to describe and define what they've traditionally called special collections: incunabula, manuscripts, rare books, cultural artifacts and more. These valuable, historically important, and often one-of-a-kind artifacts can be a treasure trove for scholars and students. Technology…

With information technologies' pervasive use within all departments and by all staff, libraries and library staff get their fair share of mandated projects. Knowing how to successfully operate in this kind of environment is important to the overall success of the library as a whole. What is meant by mandated project? A mandated project is a…

This article discusses best practices for evaluating open source software for use in library projects, based on the authors' experience evaluating electronic publishing solutions. First, it presents a brief review of the literature, emphasizing the need to evaluate open source solutions carefully in order to minimize Total Cost of Ownership. Next,…

"Sense of place" no longer applies only to the physical library. All students are distance learners to one extent or another, and all distance services must be considered as a single virtual learning commons. Librarians at Bucks County (PA) Community College implement and integrate current teaching, learning, virtual reference, and mobile access…

Any librarian who has managed electronic resources has experienced the--for want of words--"joy" of gathering and analyzing usage statistics. Such statistics are important for evaluating the effectiveness of resources and for making important budgeting decisions. Unfortunately, the data are usually tedious to collect, inconsistently organized, of…

Small and midsize institutions have proven the success of a blended library/IT organization, a hybrid model in which both librarians and IT professionals report to the same senior leader. What hasn't been proven is how well such a blend works for larger universities. There the challenge has become part of the larger institutional budget debate:…

This article argues that a design studio can be a dynamic medium to explore the creative potential of the complexity of sustainability from its technological to social ends. The study seeks to determine the impact of an interior design/architecture studio experience that was initiated to teach diverse meanings of sustainability and to engage the…

At Winona State University's Krueger Library, where Kendall Larson is an associate professor and Allison Quam is an assistant professor, informational and directional signs are an essential part of the interior space. Yet the ubiquitous sign and media saturation has challenged them to design and maintain effective signage that is conspicuous and…

In 2008, we started by pulling a sample of 483 public libraries from across the country, using 2007 public library annual report data. Because small libraries have different needs and resources than larger libraries, we stratified the sample to make comparisons by size, according to the following population groups: fewer than 10,000 served;…

Speech synthesis is a technology used in many different areas in computer science. This technology can bring a solution to reading activity of visually impaired people due to its text to speech conversion. Based on this problem, in this study, a system is designed needed for a visually impaired person to make use of all the library facilities in…

Driven by new digital technologies, the future of learning is increasingly interactive, individualized, and full of real-world experiences and information. Unfortunately, the average school has about the same connectivity as the average American home, but serves 200 times as many users, and fewer than 20 percent of educators say their school's…