Purpose: The purpose of this study is to describe preceptors' implementation experiences after implementing a workplace learning program in Texas WIC (women, infant, and children) agencies and identify implementation best practices. Design/methodology/approach: This research used qualitative description methodology. Data collection consisted of 11 semi-structured interviews lasting approximately one hour with all preceptors who piloted a workplace learning program in five Texas local agencies to examine barriers, facilitating factors, best practices, and the workplace learning program's impact. Findings: This research identified several workplace learning implementation best practices, including the importance of planning at multiple organizational levels, candidate selection, flexible implementation design, managerial buy-in, preceptor knowledge and availability, open communication, and the establishment of clear expectations and timelines. Originality/value: Examining implementation of a workplace learning program across a multi-level public health service organization using a multi-theoretical approach contributes to the existing workplace learning literature. Recommendations regarding implementation best practices are discussed.