ERIC Number: EJ919598
Record Type: Journal
Publication Date: 2011-Mar
Pages: 17
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1076-898X
EISSN: N/A
Does It Really Matter whether Students' Contributions Are Spoken versus Typed in an Intelligent Tutoring System with Natural Language?
D'Mello, Sidney K.; Dowell, Nia; Graesser, Arthur
Journal of Experimental Psychology: Applied, v17 n1 p1-17 Mar 2011
There is the question of whether learning differs when students speak versus type their responses when interacting with intelligent tutoring systems with natural language dialogues. Theoretical bases exist for three contrasting hypotheses. The "speech facilitation" hypothesis predicts that spoken input will "increase" learning, whereas the "text facilitation" hypothesis predicts typed input will be superior. The "modality equivalence hypothesis" claims that learning gains will be equivalent. Previous experiments that tested these hypotheses were confounded by automated speech recognition systems with substantial error rates that were detected by learners. We addressed this concern in two experiments via a Wizard of Oz procedure, where a human intercepted the learner's speech and transcribed the utterances before submitting them to the tutor. The overall pattern of the results supported the following conclusions: (1) learning gains associated with spoken and typed input were on par and quantitatively higher than a no-intervention control, (2) participants' evaluations of the session were not influenced by modality, and (3) there were no modality effects associated with differences in prior knowledge and typing proficiency. Although the results generally support the modality equivalence hypothesis, highly motivated learners reported lower cognitive load and demonstrated increased learning when typing compared with speaking. We discuss the implications of our findings for intelligent tutoring systems that can support typed and spoken input. (Contains 2 footnotes, 6 tables, and 2 figures.)
Descriptors: Intelligent Tutoring Systems, Prior Learning, Natural Language Processing, Tutoring, Prediction, Learning, Interaction, Feedback (Response), Office Occupations, Experiments, Experimental Psychology, Computer Assisted Instruction
American Psychological Association. Journals Department, 750 First Street NE, Washington, DC 20002-4242. Tel: 800-374-2721; Tel: 202-336-5510; Fax: 202-336-5502; e-mail: order@apa.org; Web site: http://www.apa.org/publications
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
IES Funded: Yes
Grant or Contract Numbers: R305A080589