The University of Florida Libraries took the opportunity of remodeling its Humanities and Social Sciences library to conceptualize the design of an info commons area for the new building. An Info Commons Concept Team was formed and charged with this task. The team used site visits, surveys, focus groups, and interviews to determine the needs of today's library users. This paper describes the information-gathering process and categorizes the data gathered into several areas of need, including service, workstation components, laptop support, and space and environment. (Contains 1 table and 2 figures.)