ERIC Number: EJ874783
Record Type: Journal
Publication Date: 2005
Pages: 22
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1534-4843
EISSN: N/A
Interpersonal Congruence, Transactive Memory, and Feedback Processes: An Integrative Model of Group Learning
London, Manuel; Polzer, Jeffrey T.; Omoregie, Heather
Human Resource Development Review, v4 n2 p114-135 2005
This article presents a multilevel model of group learning that focuses on antecedents and consequences of interpersonal congruence, transactive memory, and feedback processes. The model holds that members' self-verification motives and situational conditions (e.g., member diversity and task demands) give rise to identity negotiation behaviors (i.e., self-disclosure and feedback sharing). The effects of identity negotiation on interpersonal congruence, the transactive memory system, and ongoing group processes are influenced by team process interventions such as team-level feedback and group facilitation. Situational changes may renew identity negotiation that, in turn, leads to changes in the transactive memory system. Directions for research and practice focus on the use of feedback to facilitate interpersonal congruence and transactive memory and increase goal achievement and continued group development. (Contains 1 figure.)
Descriptors: Interpersonal Communication, Congruence (Psychology), Memory, Social Networks, Feedback (Response), Information Technology, Teamwork, Models, Knowledge Management
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Publication Type: Journal Articles; Reports - Research
Education Level: Adult Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A