ERIC Number: EJ824895
Record Type: Journal
Publication Date: 2009-Feb
Pages: 20
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0018-1560
EISSN: N/A
Knowledge Management as a Mechanism for Technological and Organizational Change Management in Israeli Universities
Shoham, Snunith; Perry, Milly
Higher Education: The International Journal of Higher Education and Educational Planning, v57 n2 p227-246 Feb 2009
During the last decade, the higher education sector has experienced many pressures and changes (Hanna, "Educause Review, 38"(4), 25-34, 2003; Scott, "Educause Review, 38", 64-80, 2003; Waterhouse, "The power of e-learning: The essential guide for teaching in the digital age", 2005). Universities around the world are facing the need to adapt to a rapidly changing educational and social landscape, in which technology is both the main cause of change and a tool for dealing with the change. This study examines the organization-wide technological changes that have infiltrated every aspects of life at all universities that are part of the higher education system in Israel during the last 7 years: the introduction of on-line instruction, e-learning and Enterprise Resource Planning (ERP) technology for university work processes The research findings show that there is a mechanism for managing organization-wide technological changes at Israeli universities but it is not a rational one. This study proposes a model for managing organization-wide technological changes in universities on the basis of the existing mechanism, using knowledge management strategies for the purpose of change management: KM-M-CM (Knowledge Management as a Mechanism for Change Management) Implementation of this model will make it possible to realize the challenge of transforming the university from a "knowledge institution" to a "learning institution." It will come life to the extent that the higher education system in Israel, its leaders and decision-makers understand the need for a permanent mechanism to manage change and adopt this rational model in order to establish it.
Descriptors: Knowledge Management, Higher Education, Organizational Change, Foreign Countries, Educational Technology, Change Strategies, Educational Change, Technology Integration, College Administration, Administrative Principles, Models, Educational Policy
Springer. 233 Spring Street, New York, NY 10013. Tel: 800-777-4643; Tel: 212-460-1500; Fax: 212-348-4505; e-mail: service-ny@springer.com; Web site: http://bibliotheek.ehb.be:2189
Publication Type: Journal Articles; Reports - Evaluative
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Israel
Grant or Contract Numbers: N/A