This chapter discusses how Central Piedmont Community College (CPCC) has used data from the National Community College Benchmark Project. Analysis of project benchmark data led to a review of high course-withdrawal rates and CPCC withdrawal policies as well as their effects on student program completion and within-term retention. As a result, the college implemented a volunteer pilot study to attempt to lower withdrawal rates through the use of creative classroom strategies. (Contains 1 table and 1 figure.)