This article describes the work of two EPs involved in a multi-agency project to produce Local Authority (LA) guidelines on psycho/social support following critical incidents and disasters. EPs were involved as participant observers during a simulation of setting up and running a LA reception centre for evacuees. A questionnaire was then administered to all those in role-play as evacuees to access their views of the support received. The simulation, the results of the research and recommendations for future work are summarised and discussed. The possible role for EPs in this area of work within the current context is explored.