
ERIC Number: EJ603815
Record Type: Journal
Publication Date: 1999
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-0276-3915
EISSN: N/A
Implementing an "Ask a Librarian" Electronic Reference Service.
Ryer, Mary Ann; Nebeker, Birte
Community & Junior College Libraries, v9 n1 p21-34 1999
Describes the thinking and research involved in implementing an electronic reference service to Raritan Valley Community College's Library Web Page. Discusses implementation of a jargon-free "Ask a Librarian" service with well-defined procedures and a plan for advertising the service. Ideas incorporated in the procedures and plans are based on the literature on four-year colleges and the experience of other community colleges offering similar service. (VWC)
Descriptors: Academic Libraries, Access to Information, Community Colleges, Computer Uses in Education, Educational Technology, Information Retrieval, Information Technology, Library Automation, Library Development, Library Extension, Library Services, Online Catalogs, Reference Materials, Reference Services, Search Strategies, Two Year Colleges, User Needs (Information)
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A