Defining the Divide: Causes of Friction between Librarians and Computer Support Staff.

Ross, John B.

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Peer reviewed

ERIC Number: EJ544711

Record Type: Journal

Publication Date: 1997

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0099-1333

EISSN: N/A

Defining the Divide: Causes of Friction between Librarians and Computer Support Staff.

Ross, John B.

Journal of Academic Librarianship, v23 n2 p132-33 Mar 1997

Considers causes of friction between librarians and computer support staff, including poor communications, dealing with patron discontent, management problems, difficulties in purchasing hardware and software, and difficulties with systems work. (LRW)

Descriptors: Administrative Problems, Communication (Thought Transfer), Communication Problems, Computer Selection, Computer Software, Interprofessional Relationship, Librarians, Library Administration, Library Automation, Library Services, Systems Approach, Users (Information)

Publication Type: Opinion Papers; Reports - Evaluative; Journal Articles

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A