A General Measure of User Computing Satisfaction.

Harrison, Allison W.; Rainer, R. Kelly, Jr.

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Peer reviewed

ERIC Number: EJ518425

Record Type: Journal

Publication Date: 1996

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0747-5632

EISSN: N/A

A General Measure of User Computing Satisfaction.

Harrison, Allison W.; Rainer, R. Kelly, Jr.

Computers in Human Behavior, v12 n1 p79-92 Spr 1996

Discussion of user satisfaction with computers focuses on a study that tested the construct validity and reliability of the End User Computing Satisfaction Instrument. Highlights include the relationship of user satisfaction and computer attitudes, computer anxiety, computer skill, and computer usage; and implications for the management of end-user computing. Contains 60 references. (Author/LRW)

Descriptors: Administration, Computer Anxiety, Computer Attitudes, Computers, Construct Validity, Measures (Individuals), Reliability, Satisfaction

Publication Type: Information Analyses; Reports - Descriptive; Journal Articles

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A