ERIC Number: EJ516364
Record Type: Journal
Publication Date: 1995
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-0147-877X
EISSN: N/A
In Search of Excellence: Observations on Benchmarking Information Technology Support.
Business Officer, v29 n4 p36-43 Oct 1995
A Pennsylvania State University study of institutions deemed to be using technology well found that they all use policy, budget, and strategy measures to maximize benefits; encourage early implementation of information technology infrastructure and standards; emphasize customer service to integrate technology into institutional culture; and use standards, security, and architectural planning to create a supportive environment for change. (MSE)
Descriptors: Administrative Policy, Benchmarking, Budgeting, Change Strategies, College Administration, College Planning, Consumer Protection, Efficiency, Excellence in Education, Higher Education, Information Technology, Management Information Systems, Organizational Change, Organizational Climate, Organizational Communication, Policy Formation, Standards, State Universities
National Association of College and University Business Officers. 1110 Vermont Avenue NW Suite 800, Washington, DC 20005. Tel: 800-462-4916; Tel: 202-861-2500; Fax: 202-861-2583; Web site: http://www.nacubo.org
Publication Type: Reports - Evaluative; Opinion Papers; Journal Articles
Education Level: N/A
Audience: Administrators; Practitioners
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A