Skills Needed by Office Support Staff as Perceived by Trainers.

Davis, Diane C.

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Peer reviewed

ERIC Number: EJ445391

Record Type: CIJE

Publication Date: 1992

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0011-8052

EISSN: N/A

Skills Needed by Office Support Staff as Perceived by Trainers.

Davis, Diane C.

Delta Pi Epsilon Journal, v34 n1 p13-23 Win 1992

A survey of 429 secretarial/clerical trainers received 191 responses emphasizing that postsecondary office systems curricula should focus on communication and human relations skills, technology-related applications, telephone techniques, transcription, and keyboarding accuracy. (SK)

Descriptors: Clerical Occupations, Higher Education, Job Skills, Office Occupations Education, Secretaries, Trainers

Publication Type: Journal Articles; Reports - Research

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A