Modeling the Intermittent User of Word Processing Technology.

Santhanam, Radhika; Wiedenbeck, Susan

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Peer reviewed

ERIC Number: EJ426098

Record Type: Journal

Publication Date: 1991

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0002-8231

EISSN: N/A

Modeling the Intermittent User of Word Processing Technology.

Santhanam, Radhika; Wiedenbeck, Susan

Journal of the American Society for Information Science, v42 n3 p185-96 Apr 1991

Describes research that was conducted to investigate the needs and characteristics of noncomputer professionals who use word processing software on personal computers. A model of the intermittent user's performance is presented, and two experiments are described that examined differences in mode of interaction and the use of online help. (30 references) (LRW)

Descriptors: Computer Software, Interaction, Man Machine Systems, Microcomputers, Models, Performance Factors, Professional Occupations, Use Studies, Word Processing

Publication Type: Journal Articles; Reports - Research

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A