How Reorganizing a General Medicine Clinic Affected Residents' and Patients' Satisfaction.

Lofgren, Richard P.; Mladenovic, Jeanette

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Peer reviewed

ERIC Number: EJ416770

Record Type: Journal

Publication Date: 1990

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0022-2577

EISSN: N/A

How Reorganizing a General Medicine Clinic Affected Residents' and Patients' Satisfaction.

Lofgren, Richard P.; Mladenovic, Jeanette

Academic Medicine, v65 n9 p604-08 Sep 1990

The purpose of this study was to assess the effect of organizational changes in the general medicine clinic on residents' and patients' satisfaction, including their perceptions of the quality of care. Questionnaires to assess satisfaction were administered to the residents (N=80) and patients (N=577) using a pre- and posttesting design. (MLW)

Descriptors: Clinics, Family Practice (Medicine), Graduate Medical Students, Higher Education, Internal Medicine, Medical Education, Medical Schools, Medical Services, Organizational Change, Participant Satisfaction, Patients, Program Development, Quality Control, Surveys, Teaching Hospitals

Publication Type: Journal Articles; Reports - Research

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A